User Traffic Data Platform

The vendor required to provide user traffic data platform to better track patron visits within library branch location.
- Software platform requirements
•    Product must be accessible via the internet using a web browser on a desktop or laptop computer. 
•    Provide data ranging from historic (back 5 years or more) to near-real time (3-4 days ago.) 
•    Provide a dedicated consultant and customer success manager on an ongoing basis for assistance with using the platform for reports and projects. 
•    Provide the ability to access, create, and save unlimited points of interest and unlimited reports for locations throughout the state. 
•    Provide the ability for users to draw geofences on the fly without waiting to have locations indexed. 
•    Protect user and visitor privacy: 
o    Proposer must receive and utilize only location data that is stripped of all personally identifiable information.
o    Proposer’s data must be proprietary and sourced directly by mobile application data partners rather than purchased through 3rd party data brokers or aggregators. 
o    Proposer must use end-to-end encryption to protect their data. 
o    Proposer must not share or sell user-level data. 
o    Proposer must employ the information security management system (iso 27001) and its risk management framework (iso 31000).

- Contract Period/Term: 1 year
- Remote Pre-Proposal Conference Date: December 23, 2025