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A government agency in Texas issued “Digital Engagement SaaS Maintenance and Support System” (RFO). Solicitation SYS-3468 closed on January 7, 2026. Eligibility: Only for USA Organization.
The Vendor is required to provide digital engagement annual licenses, ongoing maintenance, and support services to ensure the software remains functional, secure and up to date.
- Provides access to a cloud-based public engagement platform that enables the creation of interactive, customizable surveys for transportation planning. It supports various input formats, real-time data collection, secure storage, automated reporting, and meets accessibility standards, with technical support and platform updates included.
- Provide standard product maintenance and support services included with the standard license such as annual updates, patches and fixes needed to improve functionality and keep the software in working order.
- Provide access to the agency public engagement platform via secure cloud hosting.
- Artificial Intelligence:
• Must provide a detailed explanation of all Artificial Intelligence (AI), whether proprietary or publicly available, that may be used in the delivery of technology solutions and/or services.
• The specific actions and outputs generated by the AI (decisions/output).
• A description of what the AI functionality recommends, decides, documents, reports, or affects when deployed.
• An overview of how the AI functionality is utilized within the solution.
• Clarification on whether the AI functionality is optional or mandatory.
• Information on the presence of Human-in-the-loop (HITL) involvement.
• The types of data being utilized by the AI.
• The classification and categorization of the data being used.
• Details on the handling of data, including if it is being transferred outside of department, used to train an AI model, etc.
• Measures taken to mitigate biases and hallucinations within the AI model.
• An assessment of the reliability of the AI algorithms and models deployed.
• Strategies for handling unexpected inputs and edge cases.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: December 19, 2025
Ask any question about the RFP and its amendments. Instantly surface schedules, deliverables, compliance items, evaluation criteria, and budget details with 100% source-backed answers.
Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (SYS-3468) closed on January 7, 2026. See similar open RFPs below.
A government agency in Texas. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Contract term: 1 year.
Questions and inquiries must be submitted by December 19, 2025.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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