Cloud Hosted ArcGIS Environment and Managed Services

The Vendor is required to provide services to deploy, host, secure, and manage a complete ArcGIS Enterprise environment in a cloud setting.
- A Production and Development environment must be provided.
- The service involves assisting City Utilities in:
•    Deploying a fully managed, cloud-hosted ArcGIS Enterprise system
•    Providing Production and Development environments
•    Supporting ArcGIS Utility Network for Water and Electric
•    Centralizing GIS data management
•    Enabling remote access and multi-user editing
•    Ensuring system monitoring, backup, and managed support
•    Maintaining country-based hosting and data residency 
- Cloud Architecture Requirements
•    Production and Development environments
•    ArcGIS Enterprise components
•    Ability to scale compute, storage, and performance
•    Virtual network segmentation
•    High-performance SSD storage
•    Enterprise geodatabase (SQL Server or PostgreSQL)
•    Web Adaptors
•    Country-based data residency
- ArcGIS Enterprise Components
•    Portal for ArcGIS
•    Hosting Server
•    Utility Network Server
•    Relational Datastore
•    SQL/PostgreSQL database
•    Web Adaptors
•    ArcGIS Pro connectivity
- Backup and Retention
•    Daily snapshots
•    Monthly full backups
•    Minimum 30-day retention
•    Backup of VMs, databases, and Enterprise components
•    Defined RTO/RPO 
- Utility Network Requirements
•    Hosting and management of UN services
•    Support for Water and Electric UN
•    Versioning workflow support
•    Database maintenance 

- Questions/Inquires Deadline: January 9, 2026