Hosted VoIP Services

The Vendor is required to provide for Hosted VOIP Services.
- The Hosted VOIP system runs on the Housing Authority’s internal network utilizing a combination of managed and unmanaged 100Mbps switches and a dedicated 5Mbps internet over Ethernet connection in addition to a mesh wireless network between multiple locations. 
- Connectivity between facilities includes fiber, and one Point to Point. 
- All telephones are connected to the network via Power over Ethernet with the exception of approximately 10 telephones that would need external power. 
- The Housing Authority holds approximately 75 DID numbers.
- System shall provide the ability for users to perform paging through the speakers on the telephones.
- System shall include the feature and ability for a user to dial a code and page through all phone speakers or a zoned subset of phones.
- Provide on-site training to Housing Authority staff
- Provide Hosted VOIP system maintenance, support, and security.

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: January 7, 2026