The vendor required to provide facility management software for include:
- Information technology solution
1. General system specifications
• Solution's role-based access control.
• Solution’s ability to be used in a mobile environment.
• Solution is a web-based platform or if there are other installation requirements.
• Solution's scalability; specifically support for multiple buildings across the state.
• The solution supports customizable dashboards allowing personalized user interfaces to display relevant data and tasks.
2. Data and documentation
• Solution's ability to centralize facility data and documentation.
• Solution's ability to enable real-time reporting and analytics.
• Solution's ability to store parts diagrams and operations and maintenance manuals.
• Solution's ability to provide secure access to facility site and floor plan utilization reports.
• Solution's compliance reporting for audits and state legislative briefings.
• Solution's ability to migrate data from various systems.
• Solution will test and validate the system.
• Solution will provide go-live support and post-launch monitoring.
3. Asset lifecycle management
• Solution will track location, condition, value and depreciation of assets.
• Solution will manage acquisition, maintenance, and disposal history.
• Solution will support facility-specific asset and monitoring lifecycles of these assets.
• Solution will perform life-cycle costing and forecasting for long-term asset replacement.
• Solution will integrate with capital improvement plans and funding requests.
• Solution will support tens of thousands of assets without software performance degradation.
• Solution will automate preventative and corrective maintenance workflows.
• Solution will manage work order and maintenance requests.
• Solution will support real-time work order tracking including status, labor hours, and parts used.
• Solution will schedule preventive and predictive maintenance.
• Solution will prioritize and escalate workflows.
• Solution will support mobile (tablet) access and support for field technicians.
• Solution will provide offline mode for areas with no network coverage.
• Solution will provide customizable dashboards for executives, facility managers, and maintenance teams.
• Solution will provide KPI tracking including downtime, maintenance backlog, asset utilization, cost per asset.
- Enterprise specifications
1. Enterprise IT standards
• The solution will only authenticate state users by integrating with the state's azure active directory and active directory.
• Solution will comply with the state's state entity authentication standard.
• The solution will only authenticate external users by integrating with the state’s azure b2c federated identity provider service via OpenID connect.
• Solution will comply with the state's public authentication standard."
• All publicly accessible services provided by the solution will be served
• Include the technology stack, including the software products used to create the solution
• Include the network architecture, including security levels, connectivity points, and capacity
• Include the storage architecture, including security controls (i.e., Encryption)
• Include related architectural diagrams
• Solution’s integration points with other applications or datasets, and other external dependencies.
• The solution’s ability to provide high availability.
• The solution’s ability to be enhanced to implement changing business and technical requirements.
• The solution’s ability or limitations for migrating solution elsewhere in the future with regard to either party terminating services.
2. Data
• Solution ensures the state can access all provided data anytime (API, SQL, batch export, etc.) And detail data export options
• The practices and procedures used to provide electronic discovery of specific records or data, and any legal positions regarding subpoenas, jurisdiction and potential confiscation of data.
3. Artificial intelligence
• Solution uses artificial intelligence (AI) and machine learning (ML) technology, model, or service
• Indicate AI and ML model name.
4. Security
• SaaS solutions containing federal tax information, social security administration, or criminal justice information must be fed ramp authorized.
• The controls used to measure and meet regulatory requirements and certifications.
• Include any application scanning reports, vulnerability scanning reports, and penetration testing reports.
• Include schedules for recurring and updated reports.
• The controls used to manage operational logs for troubleshooting and regulatory compliance.
• The controls used to ensure that privileged users cannot perform unauthorized or unlawful activities.
• The ability to configure and implement a session timeout due to inactivity.
• Solution's privacy and consent controls.
- Contract Period/Term: 3 years
- Questions/Inquires Deadline: January 16, 2026
