The vendor required to provide software solution that enables access to, extraction of, and analysis of data from iOS and android devices.
- Comprehensive data extraction capabilities, including physical, logical and file system extractions.
• Access to encrypted or locked devices using advanced techniques, within legal boundaries.
• Compatibility with a broad range of mobile devices and operating system versions.
• Ability to extract data from apps, call logs, messages, contacts, multimedia, and system files.
• Ability to process search warrant returns from companies such as google, Facebook, etc.
• Retrieval of deleted and hidden data where feasible.
• Automated categorization of extracted data.
• Keyword searching, pattern recognition and timeline visualization.
• Advanced analytics for identifying relationships, geolocation data, and behavioral patterns.
• Customized and exportable reports (PDF, CCSV, etc.)
• Chain of custody documentation.
• Strong encryption for data storage and transmission.
• Audit trails for all actions performed within the software.
• Compliance with local and international data privacy regulations.
- Objectives
• Enable secure and legally compliant extraction and analysis of mobile device data.
• Minimize device processing times while maintaining data integrity.
• Provide comprehensive training, certifications, and support to ensure optimal solution usage.
• Provide a fully functional mobile data extraction solution with all required components.
• Provide licensing details, including the duration and scope of license.
• Cross platform compatibility.
• Regular updates for device compatibility and software enhancements.
• Integrated capabilities with other forensic tools and capabilities and case management systems, such as gray key and FTK imager.
- Documentation
• Indicate the type of documentation it makes available for users and technical staff who support and manage the system.
• Documentation should minimally reflect:
o Services workflow, file layouts, system technical specifications (e.g., Data transport mechanism requirements, port and firewall rules, secure networking requirements)
o Message details as applicable (e.g., Error handling, application alerts and notifications, filtering, throttling, queuing, transaction record retention period, and resending and republishing of messages)
o System monitoring and reporting (e.g., Exceptions, transaction processing, bandwidth requirements for x transaction volume).
o This documentation readily available, it should provide in its bid the cost for professional services to create this documentation for city’s use case.
• Documentation must be created for all interfaces and accurately reflect the production environment at go-live.
• After go-live, interface documentation must be updated anytime interfaces are modified.
- Contract Period/Term: 5 years
- Questions/Inquires Deadline: January 30, 2026
