Extract Data on iOS and Android Devices Software Solution

The vendor required to provide software solution that enables access to, extraction of, and analysis of data from iOS and android devices.
- Comprehensive data extraction capabilities, including physical, logical and file system extractions.
•    Access to encrypted or locked devices using advanced techniques, within legal boundaries. 
•    Compatibility with a broad range of mobile devices and operating system versions. 
•    Ability to extract data from apps, call logs, messages, contacts, multimedia, and system files. 
•    Ability to process search warrant returns from companies such as google, Facebook, etc. 
•    Retrieval of deleted and hidden data where feasible. 
•    Automated categorization of extracted data. 
•    Keyword searching, pattern recognition and timeline visualization. 
•    Advanced analytics for identifying relationships, geolocation data, and behavioral patterns. 
•    Customized and exportable reports (PDF, CCSV, etc.)
•    Chain of custody documentation.
•    Strong encryption for data storage and transmission.
•    Audit trails for all actions performed within the software.
•    Compliance with local and international data privacy regulations.
- Objectives
•    Enable secure and legally compliant extraction and analysis of mobile device data. 
•    Minimize device processing times while maintaining data integrity. 
•    Provide comprehensive training, certifications, and support to ensure optimal solution usage. 
•    Provide a fully functional mobile data extraction solution with all required components. 
•    Provide licensing details, including the duration and scope of license. 
•    Cross platform compatibility. 
•    Regular updates for device compatibility and software enhancements. 
•    Integrated capabilities with other forensic tools and capabilities and case management systems, such as gray key and FTK imager.
- Documentation
•    Indicate the type of documentation it makes available for users and technical staff who support and manage the system. 
•    Documentation should minimally reflect:
o    Services workflow, file layouts, system technical specifications (e.g., Data transport mechanism requirements, port and firewall rules, secure networking requirements) 
o    Message details as applicable (e.g., Error handling, application alerts and notifications, filtering, throttling, queuing, transaction record retention period, and resending and republishing of messages) 
o    System monitoring and reporting (e.g., Exceptions, transaction processing, bandwidth requirements for x transaction volume).
o    This documentation readily available, it should provide in its bid the cost for professional services to create this documentation for city’s use case.
•    Documentation must be created for all interfaces and accurately reflect the production environment at go-live. 
•    After go-live, interface documentation must be updated anytime interfaces are modified.

- Contract Period/Term: 5 years
- Questions/Inquires Deadline: January 30, 2026