Assessment Systems

The vendor required to provide assessment systems for improving or replacing the college’s core enterprise resource planning (ERP) and student information system (SIS) systems.
- Enterprise resource planning (ERP) and student information system (SIS) assessment
•    Student information system (SIS): admissions, registration, course scheduling, grading, transcripts, degree audits, and financial aid processing. 
•    Enterprise resource planning (ERP): human resources, payroll, finance and accounting, procurement, budgeting, and reporting.
- Global college systems assessment
1. This includes auxiliary and specialized systems such as:
•    Learning management systems (LMS)
•    Library and resource management tools
•    Service desk ticketing system for it, HR, IR, etc.
•    Communication platforms (email, messaging, alerts)
•    Analytics and reporting tools beyond ERP/SIS
•    All other systems and tools identified by the college
2. These systems align with the chosen core technology strategy, minimize redundancy, and optimize integration for a seamless user experience across the institution.
A. Identify system bottlenecks:
•    Analyze current technology systems and processes to pinpoint inefficiencies that hinder operations. 
•    This includes reviewing system integrations, data flows, and user workflows to find delays or repetitive manual work. 
•    Document any performance issues or process breakdowns impacting student or employee experience.
B. Document “shadow” systems and workarounds: 
•    Work with ccc departments to uncover unofficial systems (e.g., spreadsheets, third-party tools, personal databases) used outside central oversight. 
•    Assess why these exist, evaluate risks (e.g., data silos, security vulnerabilities, compliance issues), and recommend strategies to eliminate or integrate them.
C. Inventory all software and tools in use: 
•    Create a comprehensive inventory of all software assets, including enterprise systems (SIS, ERP, LMS), departmental applications, compliance tools, and operational utilities. 
•    Include details such as purpose, owners, integration points, used and unused functionality, available functionality not included in current contracts, redundancies, and costs (including third-party contracts and escalators). 
•    This inventory will establish a clear baseline for decision-making.
D. Identify opportunities for consolidation and alignment: 
•    Analyze collected data to recommend where systems can be consolidated or better integrated. 
•    Highlight duplicate tools, propose unification strategies, and outline pros/cons of suggested changes, including any lost functionality.
•    Recommendations should aim to reduce costs, streamline support, and improve alignment with college-wide needs.
E. Develop a strategic roadmap: 
•    Use assessment findings to inform a technology strategy that enhances teaching, learning, and administrative effectiveness. 
•    Recommendations should emphasize system integration, data sharing, and strategic it planning to create a seamless experience for students and employees. 
•    The roadmap should show how proposed changes (integrations, upgrades, replacements) will positively impact student outcomes and employee productivity.

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: January 29, 2026