Laboratory Information Management System

The Vendor is required to provide for laboratory information management system
- The insurance must be evidenced by a certificate of insurance, and if requested by the County, the proposed awardee/contractor shall provide a copy of the insurance policies and additional insured endorsements.
- Ability to assign role-restricted access to data (cases, requests, etc.) for internal investigations.
- Ability to undo functions on pages to account for accidental user interface errors.
- Provide an intuitive and easy-to use menu structure and screen layout throughout the system.
- Ability to use digital worksheets/templates capturing analysis information within each unit to support fully paperless laboratory processes throughout the lifecycle of completing the case request.
- Ability to track and report metrics at the unit, analyst and lab wide level for the following but not limited to: service requests accepted and received, backlog of cases, completed cases, number of samples and items examined, number of various types of conclusions reported for samples/items of evidence, turnaround time for all aspects of analysis to include technical and administrative reviews.
- Create reports showing evidence inventory for analysts, designated locations, units and lab wide.
- Ensure data is updated daily for accurate reporting and visualization within the dashboard allowing for configurable visualization of accurate statistics.
- Ensure the system provides the ability to upload documents or images as case file attachments regarding to chain of custody or case file notations.
- Ability to reassign new analysts to opened/not completed cases if necessary
- Ability to block evidence from further exams/units to ensure the proper order of forensic testing is conducted to maximize the item’s evidentiary potential.
- Provide immediate notification to user if case identifier already exists in this system prior to creating a new case record.
- Require a user password when editing records of custody and a text box required to provide explanation of the change to include audit trail.
- Ability to maintain parent/child relationship through chain of custody and then return child items to parent containers if desired while maintaining accurate chain of custody records.
- Ability for users to request analysis on an item previously analyzed by the unit.
- Ability to reject evidence or individual items of evidence in a submission along with canned phrases or free text that can be selected depending on the rejection to generate a record for the case and notification provided directly to the submitter.
- Allow for completion of a satisfaction survey, automatically route it to designated individuals, and produce summary reports of survey results across selected time frames.
- Ability for the laboratory to send and track mass notifications to our customers involving but not limited to laboratory submission updates or new technologies.
- Ability to track all changes made to a case file with date/time stamp including user ID, what the change was including a reason.
- Ability to flag notifications to avoid the usage of an expired reagent.

- Contract Period/Term: 1 year
- Optional Virtual Pre-Submission Conference Date: February 13, 2026