Prosecutor Case Management System

The Vendor is required to provide to implement a secure, scalable, and modern Prosecutor Case Management System (PCMS) to improve efficiency, accuracy, and transparency.
- Currently a dedicated case management system and relies on read-only access to the Benchmark CMS, spreadsheets, and paper-based processes.
- Objectives
•    Implement a cloud-based PCMS tailored to prosecutorial workflows.
•    Achieve at least 85% of desired functionality through “”out-of-the-box features/configuration without the need for customization.
•    Provide robust reporting, analytics, and public-facing communication tools.
•    Ensure scalability for current and future caseloads.
- Must support case lifecycle management, document and evidence handling, calendaring, public interaction, integration with existing and external systems, and data migration from legacy formats.
- Functional Requirements
•    Case management from intake to disposition.
•    Automated document generation and secure storage.
•    Evidence upload and tagging.
•    Support digital charge amendments.
•    Calendar integration with court schedules.
•    Custom dashboards and reporting tools.
•    Public-facing portal for secure communications.
•    Support various case types (traffic, criminal, civil, etc.)
•    Support the full lifecycle of diversion case management.
•    Support multiple configurable workflows to accommodate different case types and prosecutorial processes
- Security & Compliance
•    Secure user access with role-based permissions, multi-factor authentication (MFA), and automatic session timeouts.
•    Integration with the City's login system (Single Sign-On).
•    All data must be encrypted during transmission and while stored.
•    Full audit logging of user actions.
•    Compliance with Criminal Justice Information Services (CJIS) standards