Identity Access Management Systems

The Vendor is required to provide Identity and Access Management (IAM) program is designed to enhance security, improve customer and employee experience, increase operational efficiency, and comply with regulatory criteria.
- Provide to gather information about a citywide IAM solution able to integrate with the City’s Human Capital Management system and incorporate Citizen Identity and Access Management (CIAM) to enhance security, streamline user provisioning and de-provisioning, and ensure compliance with regulatory requirements such as act internal governance policies.
- System Requirements:
•    System Capabilities – Overview of your IAM solution and its core features.
•    LifecycleAutomation – How your system supports automated provisioning and de-provisioning.
•    Access Governance & Compliance – Capabilities for access reviews, certifications, and regulatory compliance.
•    System Integrations & Application Onboarding – Integration approach with HCM, directories, and applications.
•    Citizen Identity & Access Management (CIAM) – Capabilities for external user identity management and security.
•    IAM Program Alignment – How your solution aligns with governance, security baselines, and best practices.
•    Additional Information – FedRAMP certification, SAML 2.0 compatibility, federated environment support, and user access review capabilities.

- Questions/Inquires Deadline: February 17, 2026