Real-time Intelligence Map Software

The vendor required to provide real-time intelligence map software solution shall support the creation, management, and display of custom, agency-defined map layers, enabling the city to visualize and correlate multiple sources of public safety data, such as incidents, critical locations, pre-plans, cameras and LPRs, and other intelligence, within a single, interactive map interface.
- The platform shall allow users to view this information across mobile, tablet, and desktop environments.
- The ability to securely integrate, manage, and present data, including support for role-based access, in a manner that enhances situational awareness, improves response coordination, and provides immediate operational context to field personnel, dispatchers, analysts, and command staff.
- Core functional requirements
1. Search and query functionality
•    Ability to search by address, individual name, or phone number. 
•    Search results shall automatically surface relevant, location-based contextual information associated with the queried entity. 
•    Results shall be presented in an intuitive, easily interpretable format suitable for time sensitive operational use.
2. Interactive mapping and visualization
•    A web-based interactive map interface capable of displaying multiple data layers simultaneously. 
•    Support for agency-defined and configurable map layers, including but not limited to:
o    Critical infrastructure and sensitive locations
o    Pre-plans and premise history 
o    Cameras, license plate reader (LPR) locations, and other sensor data
•    The platform shall allow authorized users to add and edit pins, notes, and other map markups within these layers, support multi-user collaboration, and provide granular controls to share layers with specific users, roles, or groups while restricting visibility from unauthorized users. 
•    Ability to toggle layers on/off and visually correlate data across layers to enhance situational awareness.
3. Multi-platform accessibility
•    The solution must be accessible across desktop, tablet, and mobile devices, including support for in-field operational use. 
•    User experience shall be optimized for rapid access during an emergency or high-priority incidents.
- Implementation, training, and support
•    Provide implementation services necessary to configure the platform for city use, including initial setup, data integration, and system validation. 
•    Provide training for administrators and end users, tailored to public safety operational roles. 
•    Ongoing technical support, maintenance, and software updates shall be included for the duration of the contract term.
- Open-source social media linkage
•    As an optional component, the city may request functionality that enhances person-centric situational awareness through open-source intelligence (OSINT).
•    The solution should include:
o    The ability to associate individuals with publicly available, open-source social media presence, where legally permissible. 
o    Seamless links from a person record within the platform to relevant public social media profiles (e.g., Facebook, Instagram, x/twitter, LinkedIn), when such information is available through open-source methods. 
o    Social media links shall be viewable directly from the person’s contextual profile without requiring users to perform separate manual searches.
o    The ability to select an address or location within the map interface and access a direct link to view nearby publicly available social media posts, with geographic parameters (e.g., latitude and longitude and configurable radius) automatically populated to display posts originating within a defined distance of the selected location.

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: February 13, 2026