Operations and Maintenance of Baggage Handling System

The Vendor is required to provide all industry-skilled labor, materials, methods, expertise, supervision, resources, consumables, equipment, tools, accessories, apparatus, training, incidentals, parts management, warranty administration, and related services necessary to furnish and perform comprehensive Operation, Management, and Maintenance Services for the outbound common-use automated in-line baggage handling system, the inbound baggage handling system, and the slope-plate carousel bag claim devices.
- Responsible for the safe, effective, and efficient transport and delivery of all outbound airline checked passenger baggage and related items introduced onto the Baggage Handling System (BHS) at the established outbound induction locations, while in-transit on the airport’s automated outbound common use baggage handling system, through the Transportation Security Administration (TSA)-mandated mini in-line and adjacent manual or out-of-gauge bag screening processes, up to final delivery at the appropriate airline baggage makeup carousels operating at the airport, to include manual transport of introduced bags as necessary.
- Responsible for procuring parts and supplies, maintaining adequate levels of spare parts, and providing inventory reporting
- Provide a sufficient number of well trained, qualified personnel to perform preventative maintenance, diagnose system/equipment problems, and make repairs as needed in order to ensure system availability.
- Must be able to respond to any system outage or other emergency situation within 10 minutes.
- Provide a sufficient quantity of Jam Runners to clear bag jams at all times that the system is in operation; and transfer baggage tubs from ramp level up to airline ticket counters.
- Responsible for the safe, effective, and efficient transport of all inbound airline baggage and related items delivered onto the Airport’s inbound slope-plate carousel bag claim devices located at ticketing level bag claim.
- Furnish and perform comprehensive operation, management, and maintenance services, to include continuous monitoring and system management and operation, preventative, predictive, and corrective and repair maintenance, as well as software/programmable logic, parts management in coordination with the Airport, and warranty administration services for the Airport’s inbound and outbound Baggage Handling System (BHS).