Text Archiving Solution

The Vendor is required to provide a text message archiving solution (“System”) that enables secure, automated, and searchable archiving of text messages from State-issued mobile devices.
- The solution must support compliance with public records laws, litigation holds, and device lifecycle management.
- Automated Archiving
o    The System must automatically archive text messages from State cell phones without requiring manual intervention.
o    Archived messages must remain accessible for public records requests, litigation, device transfers, and end-of-life device processing.
- Administrative Search and Management
o    The System must allow administrators to:
o    Search archived messages by date, keyword, and Hold status.
o    Delete messages returned in search results, unless marked as “Hold.”
o    Search must support at least the following filters:
o    Sender phone number
o    Recipient phone number
o    Message content (text search)
o    Date range
o    Hold status
- Hold Functionality
o    The System must support marking specific messages as “Hold,” preventing deletion while the Hold is active.
- Retention Independence
o    Archived messages must be retained until an administrator deletes the System, even if deleted from the originating device.
- Advanced Search Capabilities
o    The System must support search filters including:
- Export Functionality
o    The System must allow administrators to export search results in a standard format (e.g., CSV or PDF).
- Device Enrollment
o    The System must support easy enrollment of new devices, ideally using phone number and/or IMEI.
- Web-Based Access
o    The System must be accessible via a secure web browser interface for administrative and legal review.
- Ability to archive existing messages currently stored on devices, up to two years before the System’s implementation.
- Ability to transfer archived messages to a new device during replacement or upgrade.