EMS Billing Software

The vendor required to provide EMS billing software for include:
•    Patient statements – cost should include the mailing of at least three patient statements per claim. 
•    Insurance discovery – software should have integrated insurance discovery tools built-in that can be utilized an unlimited number of times, at claim-level, at no additional cost, and without leaving the software. 
•    Insurance eligibility – software should have integrated insurance eligibility tools built-in that can be utilized an unlimited number of times, at claim-level, at no additional cost, and without leaving the software.
•    Ems charts integration – software should be able to accept charts from EMS charts via web service at no additional cost. 
•    Chart and claim reconciliation – software should be able to, via a single built-in report, reconcile charts and claims to ensure all expected charts were imported and a claim was properly generated for all such charts. 
•    Address scrubbing – software should be able to scrub all patient mailing addresses as well as trip origin and destination addresses for USPS matching. 
•    Dashboard – software should have a user dashboard which displays all needed information for each user’s workflow to include claims assigned to the individual user and statuses of all claims (both submitted and to-be submitted) such as those needing follow-up for not having been adjudicated and denials. 
•    Reporting – built-in reporting options to include canned reports as well the ability to build reporting “dashboards” which will display reporting data in real-time. 
•    Awarded proposer shall provide training and implementation of software. 
•    All software that is provide as a result of this award shall be in compliance with county’s technology.