Employee Case Management and Workplace Investigation Management Software

The Vendor is required to provide a software for the university HR department to utilize for employee case management and workplace investigation management at each of its campuses comprised of university.
- Case Management
•    Case Creation and Tracking: Ability to create, assign, and track cases efficiently.
•    Workflow Automation: Automated workflows for case management processes.
•    Document Management: Centralized storage and management of case-related documents.
•    Notifications and Alerts: Automated notifications for case updates and deadlines.
- Investigation Management
•    Interview Scheduling: Tools for scheduling and managing interviews.
•    Evidence Collection: Secure methods for collecting and storing evidence.
•    Witness Management: Tracking and communication tools for witnesses.
•    Reporting: Generation of investigation reports and summaries.
- Compliance and Reporting
•    Regulatory Compliance: Adherence to relevant laws and regulations (e.g., EEOC, ADA).
•    Customizable Reports: Ability to generate custom reports for various stakeholders.
•    Analytics and Dashboards: Visual analytics and dashboards for insights into HR activities.
- Integration Capabilities
•    HRIS Integration: Seamless integration with Workday, the university existing Human Resource Information Systems (HRIS).
•    Third-Party Integrations: Support for third-party applications and services.
- Security and Privacy
•    Data Encryption: Encryption of sensitive data both in transit and at rest.
•    Access Controls: Role-based access controls to ensure data security.
•    Audit Trails: Detailed audit trails for tracking changes and access to data.
- User Interface and Experience
•    User-Friendly Design: Intuitive and easy-to-use interface.
•    Mobile Access: Mobile application support for remote access.
•    Multilingual Support: Support for multiple languages if needed.
•    Training Materials: Comprehensive training materials and support.
- Scalability and Performance
•    Scalability: Ability to scale with growing organizational needs.
•    Performance: High performance and reliability under varying loads.
- Customization and Flexibility
•    Customizable Workflows: Ability to customize workflows to fit specific business processes.
•    Configurable Fields: Customizable fields and forms for data collection.
- Support and Services
•    Customer Support: Availability of customer support through various channels (phone, email, chat).
•    Training Programs: Ongoing training programs and resources.
•    Implementation Services: Professional services for system implementation and customization.