The Vendor is required to provide integrated accessibility and holographic display solutions for include:
• Serve as a collaborative development partner in the design and set up of the innovation pilot.
• System installation and setup: vendor is responsible for the delivery of the hologram display and assisting the local owner in getting it set up to run correctly per specifications and local integration requirements of our technology services and cybersecurity business units.
• Testing and quality assurance: conduct comprehensive testing to ensure the technology operates reliably, safely, and efficiently in real-world airport scenarios.
• This includes functional testing, performance testing, and usability testing.
• Data security and privacy: protect sensitive data collected by the system.
• The data is owned by airport.
• Provide training to airport staff on how to operate and maintain the holographic system, including basic troubleshooting techniques, for the duration of the proof-of-concept period only.
• Provide ongoing technical support for issues unable to be resolved by airport personnel, limited to the proof-of-concept period.
• Participate in weekly progress reviews and share observed trends and insights during the proof-of-concept period.
• Deliver a comprehensive summary report of pilot activities, performance metrics, and recommendations.
- Requirement:
• Fully functional holographic virtual agent system deployed at designated pilot locations.
• AI-driven multilingual support is integrated into the virtual agent.
• Real-time analytics dashboard tracking passenger interactions and system performance.
• Weekly summary reports detailing engagement metrics, technical observations, and improvement opportunities
• Deliver a comprehensive summary report of pilot activities, performance metrics, and recommendations.
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