Digital Evidence Management System

The Vendor is required to provide a web-based, commercial off-the-shelf digital evidence management system (“DEMS”) to be used by all state courts, including district courts, the court.
- This evidence encompasses a wide range of digital materials, including documents, spreadsheets, databases, audio files, video recordings, images, illustrations, PDF’s, law enforcement body-worn camera footage, publicly captured videos, semi-structured data formats(e.g. JSON, XML, CSV), and unstructured data.
- These systems play a critical role in supporting the integrity and efficiency of legal proceedings across all state courts.
- System must support the high demands of managing, storing, and displaying various forms of digital evidence in an accessible and secure manner.
- It must incorporate modern technological solutions to ensure compatibility with existing and future judicial technological frameworks and deliver efficient, reliable performance across all user interactions.
- The system must ensure that digital evidence is accessible only to authorized personnel and safeguarded against unauthorized access, thereby maintaining the confidentiality and integrity of the evidence.
- it must provide a clear, consistent, and user-friendly navigation experience that enables all users including attorneys, self-represented litigants, judges, and court staff, to locate, organize, and interact with the digital evidence effectively based on their roles and permission.
- The solution must provide a secure and accessible experience for a wide range of users including court staff, attorneys, justice partners, and self-represented (pro se) litigants with appropriate role based access and usability features tailored to each group.
- Must also be flexible enough to integrate with the existing electronic statewide case management system, as well as with other court-related systems such as e-filing portals, attorney portals, or justice partner systems used in both civil and criminal matters
- This encompasses project management; system configuration; data migration; development of both internal and external interfaces; system customization and configuration; comprehensive technical and user training; creation of user and system documentation; initial implementation support; and ongoing maintenance and 24/7 technical support post-implementation. These services must ensure the system is fully operational and accessible by all designated users across the state.
- The plan must include a defined approach for user acceptance testing and must show how testing activities will confirm that all configured functionality operates as intended prior to statewide deployment.
- The system must support at least 3,000 concurrent users to submit, receive, and update data, and view digital evidence simultaneously without performance degradation, with scalability options to support over 6,000 concurrent users as needed. Bidder proposals must specify the licensing details and performance benchmarks as they relate to user capacity.
- The solution must maintain a minimum of 99.99% uptime. Bidders must describe the architecture that enables availability and security, including the use of parallel, redundant, and multi-tiered network components.