The Vendor is required to provide the marketplace to assist in determining future purchasing options or requirements for a replacement of the legacy transmission pipeline transaction business system.
- Solution requirements
• Manage a energy pool account for each customer which accounts for the natural gas in and out of the customers’ account through receipts, trades, storage and deliveries
• Paperless contracting for transportation and storage services (firm and interruptible) including requests for contracts, the approval process, permanent or temporary assignments, and documentation of contracts.
• Role-based access control: vendor must describe the application access control model including role-based access control (RBAC) and how permissions are assigned and managed for customers and internal users.
• Functionality to manage business transactions (transportation activity and contracts) for more than one corporate entity.
• Manage common stream operator allocations for receipts and deliveries and verify allocations.
• Manage common stream operator (CSO) allocations for receipts and deliveries and verify allocations.
• Managing storage services including injection, withdrawal and transfers including step downs.
• Manage daily nominations and allocations for transportation and storage services.
• Integration with existing systems SharePoint online, website, and data warehouse.
• For each listed integration, respondents should describe:
o Integration method (API, batch file, event-based, other)
o Directionality (inbound, outbound, bi-directional)
o Typical latency (real-time, near real-time, batch)
o Prior experience in integrating with similar systems (if applicable)
• Data hosting location: vendor must describe where application data is stored and processed, including primary and backup data center locations and whether any customer data leaves country.
• Data security architecture and management and disaster recovery (where hosting services are provided).
• Ability to add multiple meters together to create one meter for a customer through a logical calculation.
• Functionality to create meters and track and modify status of meters for asset database.
• Functionality to manage daily and monthly measurement at each customer meter and prior period adjustments (PPA).
• Create tolerance ranges for system operation
• Create and manage transportation and storage rates.
• The ability to close monthly accounting and production accounting periods
• Audit logging: describe user activity logging and audit capabilities, including what actions are logged and how logs can be accessed.
• The vendor shall describe its customer support coverage, including hours of operation, time zone, after-hours or emergency support, and escalation procedures.
• The information must identify target response times by incident severity and note any differences between standard and optional support offerings.
• Authentication and MFA: vendor must describe supported authentication methods, including multi-factor authentication capabilities and integration with corporate identity providers (e.g., SSO).
• Privileged administrative access: vendor must describe how administrative or privileged access to the system and underlying data is controlled and monitored.
• Alerting and reporting capabilities.
- Solution value add-on
• Managing customer credit.
• Positive user experience and plans for continuous improvements (ease of use, reliability, speed, reporting and widgets).
• Mobile access for contracting, nominations, and reports or dashboards.
• Multi-factor authentication (MFA)
• Cloud integration
• Customer and internal dashboards
• Customer ability to schedule reports
• Customer self-serve contracting.
• Managing non-standard contracts.
• Show invoices in the system.
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