Electronic Credit Card Processing Services

The Vendor is required to provide electronic credit card processing service to interface with the state one permitting system, a systems product, which will provide a means for customers to obtain state hauling permits in an expedited manner as well as replenish escrow accounts and make account payments.
- Responsibilities and tasks
•    Electronic payment processing system will collect credit card, debit card, and e-check data for payment for hauling permits. 
•    Have the ability to collect credit, debit, and e-check data for payment from customers via internet. 
•    The system will accept and authorize payments by all major credit cards to include MasterCard, visa, discover, American express, debit cards and e-check. 
•    System will allow the amounts to exceed the initial pre-auth total once the application is submitted, as other fees may be added to charge the final sale, in same transaction, i.e. Without customer resubmitting application, this need to be completed in the same transaction. 
•    The system must allow payment per permit and payments to escrow. 
•    The payment system must be available 365 days per year, 366 days during leap years, with no cash back.
•    The electronic payment processing system shall collect credit card, debit card, and e-check data from applicants in English and Spanish if deemed necessary by mcd.
•    The electronic card processing system shall allow customers to be charged one flat rate fee for each permit transactions. 
•    The electronic card processing system shall allow individual transactions such as permit charges, payment of accounts, as well as replenishing of escrow accounts via credit card, debit card or e-check transactions 24 hours per day, seven days per week and 365 days per year, 366 days during leap years, with no cash back
•    The replenishment of escrow and account payments will be charged a set percentage fee based on the amount of the replenishment or account payment.
•    The electronic card processing system shall maintain a log of transactions processed which will be retained for the period of the contract; prior to disposal of files administration must be notified in writing and if requested, the files must be surrendered to administration.
•    The electronic card processing system shall send an email confirmation receipt to customers with detail of transactions to include minimum of application number, permit number, cost, transaction number, date, time, status of order
•    The software shall support transaction type including authorize only, capture, direct sale, refund and void.
•    The software shall provide web pages for users to enter credit card information for a new credit card or use a saved credit card.
•    The software shall allow the md one system to send https request with application information and payment information for permit purchases by URL redirection.
•    The software shall allow the md one system to send https requests with account information and payment information for account replenishments by URL redirection.
•    The software shall provide a web service interface to allow md one to capture preauthorized amounts, refunding and voiding previously charged amounts.
•    Provide all necessary equipment, software, cables, and connections necessary to allow credit card, debit card, e-check transactions at administration for internet, mail , in-person, telephone transactions and daily settlement
•    Provide system maintenance which includes all costs for shipping and billing of special courier services as required for software, hardware and consumables, such as paper etc.
•    System security shall be updated as software and technology become available.
•    Provide updates and modifications to the credit card, debit card payment services in a workable system as needed to ensure compatibility with md one at no cost to the state.