Elevator and Amusement Device Inspection Invoicing and Permitting Systems

The Vendor is required to provide elevator and amusement device inspection invoicing and permitting systems solutions that support two primary functional areas:
•    Elevator permit and inspection system
•    Amusement device inspection system
- Elevator permit and inspection system
1. The system should support a fully digital permitting process including:
•    Online permit submission with required data fields
•    Upload of supporting documentation (plans, cost estimates, schedules)
•    Automated application validation
•    Generation of confirmation notices with permit numbers
•    Automatic invoice generation based on submitted data
•    Multi-step internal review processes
•    Automated approval notifications
•    Permit issuance with expiration tracking
•    Integration of inspection fees into permit records
2. Inspection program overview
•    Automated scheduling based on prior inspection cycles
•    Workload assignment by geographic region and staffing model
•    Tracking of upcoming, due, and overdue inspections
•    Daily reporting of inspection results
•    Enforcement tracking (violations, shutdowns, compliance status)
3. Inspection workflow
•    Inspector access to assigned work queues
•    Route planning and schedule management
•    Supervisor visibility into inspector schedules and progress
•    Real-time and offline inspection data capture
•    Submission and review of inspection reports
•    Automated distribution of reports to stakeholders
•    Automated invoice generation
•    Status tracking (pass/fail, follow-up, enforcement)
•    Automatic reassignment of next inspection dates
4. Reporting and analytics
•    Inspection status tracking (completed, scheduled, overdue)
•    Enforcement and abatement reporting
•    Inspector productivity metrics
•    Financial reporting (invoices, payments, outstanding balances, etc.)
•    Configurable dashboards for supervisors and administrators
- Amusement device inspection system
1. Amusement company portal
•    Create and manage accounts
•    Submit advance location notice (ALN) inspection requests
•    Upload required documentation
•    Maintain and manage device inventory
2. Device inventory management
•    Adding and removing devices
•    Preventing duplicate state ids
•    Assigning new state ids
•    Maintaining historical device records across ownership changes
3. Back-office review and approval
•    Review and validate submitted requests
•    Request additional information
•    Approve requests and forward for invoicing
4. Billing and payment processing
•    Automatic invoice generation
•    Integration with financial systems (e.g., invoices, payment processing, etc.)
o    All invoices should be processed into the current fs collection process
•    Adjustments for expedited or additional services
•    Online payment processing
•    Payment verification workflows
•    Notification of payment status
5. Inspection scheduling and execution
•    Scheduling based on inspector availability and workload
•    Coordination of multi-inspector inspections
•    Documentation of inspection results and violations
•    Tracking of abatement actions and re-inspections
6. Inspection reporting
•    Devices inspected and certified
•    Failed inspections and violations
•    Re-inspections and expedited services
•    Inspector and supervisor participation
•    Device updates and changes.