Computerized Criminal History and CJIS Data Collections Systems

The Vendor is required to provide computerized criminal history and criminal justice data transparency (CJIS) data collections systems for include:
- Solution capabilities - shared
1. Security and governance
•    Provide multi-factor authentication (MFA) – single sign on (SSO).
•    The solution should provide the ability to assign user groups and roles to a user.
•    The solution should provide the ability to allow department administrator(s) to grant or restrict user access.
2. Vision and strategy
•    Utilize AI ad-hoc reporting.
o    AI hosted within a dedicated environment that ensures all department data remains segregated and is not exposed to or utilized by any public or multi-tenant AI services.
o    Department data will not be used for training or improving any external or generalized AI models.
3. Technology and tools
•    Provide error queue integration for data correction.
•    Provide 24/7/365 access to the system for all users and contributors, with exceptions made for mutually agreed upon maintenance windows.
- Solution capabilities - computerized criminal history (CCH)
1. Organization and people
•    Provide enhanced productivity metrics for management.
2. Time, process, cost
•    Have data correction and cleansing capability prior to system migration.
•    Have the ability to see batch submission status and errors for internal and external users.
•    Provide department with the capability to make workflow changes to correspondence without vendor involvement.
•    Provide the capability to make form changes in UI (1500 users agency and internal).
3. Ongoing operational support
•    Provide workflow capabilities (ability to work on defects and enhancements simultaneously).
•    Have the log tracking capability and notifications of system errors in a dashboard with active vendor monitoring.
•    Have proactive system monitoring and messaging.
4. Technology and tools
•    Have data reporting capabilities.
•    Have consistent data management for new and legacy records.
•    Have a unified reporting platform.
•    Be hosted in a Gov-cloud or another cloud provider that can comply with the FBI CJIS security policy.
5. Vision and strategy
•    Should not be reliant on other department applications or infrastructure, except as data sources
•    Have customer-facing direct integration (web form that can marry multiple types of information (ex. Fingerprint, payment info) and eliminate the need for customers to complete manual intake forms.
- Solution capabilities - data collections
1. Organization and people
•    Minimize impact on the end user and optimize the end user experience.
•    Should provide enhanced training options and processes.
2. Time, process, cost
•    Provide improved cost efficiency (a seas solution should remove the need for department to purchase and manage additional and separate hardware, software, and licensing).
3. Security and governance
•    Remain in national information exchange model (NIEM) and uniform standards in all data collections.
•    Establish a data retention policy.
4. Technology and tools
•    Simplify the IEPD creation process and create a robust method for technical documentation.
•    Build funding timelines and cycles for the information exchange package documentation (IEPD) process as a dependency.
5. Ongoing operational support
•    Provide a mechanism for system performance reporting.