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A government agency in Idaho issued “CIS Software and Implementation Services” (RFP). Solicitation SYS-6084 closed on August 6, 2026. Eligibility: Only for USA Organization. Submissions via Online Portal.
The Vendor is required to provide customer information system (CIS) software and implementation services for include:
- Utility services billed through CIS
• Electric
• Water
• Wastewater (sewer)
• Sanitation (solid waste)
• Fiber
- CIS scale and operating environment
• Monthly recurring billing for all utility services
• Multiple service locations per customer account
• Metered and non-metered services
• Seasonal and irrigation-based billing
• Complex rate structures and regulatory reporting requirements
• High emphasis on customer service, collections, and payment flexibility
- Existing customer information system (CIS) to support utility billing, customer service, revenue management, and integrations with metering, finance, GIS, and payment platforms.
- Objectives
• Modernize the city’s utility billing and customer service platform
• Improve billing accuracy, timeliness, and transparency
• Enhance customer self-service and payment options
• Strengthen collections and revenue assurance
• Support future utility growth and service expansion
• Improve system integrations
• Reduce manual processes and operational risk.
Ask any question about the RFP and its amendments. Instantly surface schedules, deliverables, compliance items, evaluation criteria, and budget details with 100% source-backed answers.
Quick answers about deadlines, eligibility and submission for this solicitation.
No. This opportunity (SYS-6084) closed on August 6, 2026. See similar open RFPs below.
A government agency in Idaho. The buyer's contact and submission details are in the solicitation documents.
Only for USA Organization.
Submissions are accepted via Online Portal. Follow the instructions in the solicitation documents.
Yes. After purchase, with a subscription or during a free trial, the RFPPlanet AI Assistant answers questions sourced from this RFP’s documents, such as requirements, evaluation criteria and key dates.
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