Billing and Payment Management Platform

The Vendor is required to provide billing and payment management platform software-as-a-service (SaaS) solution and related implementation, integration, training, support, and consulting services necessary to establish a centralized campus commerce ecosystem.
- System requirements
1. Student billing and payments
• Real-time student account payment processing.
• Integration with ellucian banner ERP.
• Student and authorized user payment access.
• Electronic billing and statements.
• Multiple payment methods including, but not limited to:
• Ach
• Credit cards
• Debit cards
• Digital wallets
• International payment methods
• Payment scheduling and recurring payment capabilities.
• Mobile-friendly payment interfaces.
2. Payment plans
• Flexible tuition and fee payment plans.
• Automated installment management.
• Real-time recalculation of payment plans.
• Extended and multi-term payment plan options.
• Support for financial aid adjustments.
• Automated notifications and reminders.
3. Electronic refund management
• Direct deposit and check refunds.
• Refund tracking and status monitoring.
• Automated refund processing.
• Secure storage of refund profiles.
• Real-time integration with banner and banking systems.
4. Campus commerce
• Event registration and payment collection.
• QR code and mobile commerce functionality.
• Multiple merchant support across campus.
5. Cashiering and point-of-sale
• Centralized cashiering operations.
• Departmental deposit processing.
• Mobile payment acceptance.
• Receipt generation and management.
• Role-based access controls.
• Cash drawer management and reconciliation capabilities.
6. Reporting and analytics
• Enterprise-wide reporting dashboard.
• Transaction monitoring and reconciliation.
• Merchant-level reporting.
• Revenue and trend analysis.
• Exception reporting.
• Audit support and compliance reporting.
• Real-time transaction visibility.