Anonymous School Safety and Tip Management Platform

Vendors who can provide a modern, cloud-based, anonymous tip acquisition and management platform to support the state’s SafeVoice Nevada initiative.
- The platform will serve as the primary technology infrastructure for students, parents, school staff, mental health providers, and law enforcement agencies to securely report, route, and manage anonymous safety concerns and threats.
- General & Security Requirements
• User Access & System Capacity: The platform must support an unlimited number of administrative users, participating schools/Local Educational Agencies (LEAs), recipient contacts, and tip submissions across the State of Nevada without performance degradation.
• Anonymity Protection: The platform must strictly protect the identity of tipsters from all system users, including law enforcement and administrative staff. Robust exception-handling workflows must exist solely for cases of verified system misuse, abuse, or imminent danger (e.g., first-person self-harm, false reporting).
• IP Address Retention: To support investigations of system abuse or life-safety emergencies, incoming tip IP addresses must be captured, securely stored, and retrievable within the system for a minimum of 72 hours.
• Branding: Web and mobile applications must feature custom branding for SafeVoice Nevada and support future branding and interface updates.
• Access Control: The platform must support granular, role-based security permissions for Multi-Disciplinary Teams (MDTs), including customizable "Do Not Disturb" timeframes and emergency override capabilities.