Electronic Temporary Registration Plate Solution

Provide a secure, reliable, and efficient end-to-end electronic temporary registration solution
End-to-End Electronic Temporary Registration Solution
a. The Department is seeking a qualified Contractor to provide, implement, operate, maintain, and support a secure, reliable, and efficient end-to-end electronic temporary registration solution.
b. The Contractor shall be responsible for all technology, manufacturing, logistical, administrative, operational, training, and support services necessary to operate the electronic temporary registration program.
c. The solution shall include, at a minimum:
i. A secure, web-based electronic temporary registration issuance system;
ii. A tamperproof and weather-resistant synthetic plate stock material;
iii. Secure design and manufacture of temporary registration plate stock;
iv. A specialized plate, including State-approved and unique security features incorporated into or permanently affixed to each temporary registration plate;
v. Unique serialization and electronic inventory control of all temporary registration plate stock;
vi. Secure storage, ordering, fulfillment, packaging, and shipment of temporary registration plate stock to participating motor vehicle dealers and other Department-authorized end users;
vii. Dealer and authorized-user enrollment and account administration;
viii. Electronic issuance, printable from any printer platform (e.g. inkjet or laser), replacement, cancellation, expiration, and validation of temporary registrations;
ix. Secure collection and transmission of vehicle, purchaser, dealer, credential, and transaction information;
x. No cost, real-time or near-real-time access to temporary registration information by the Department and authorized law enforcement users;
xi. Fee collection, reconciliation, reporting, and remittance of state fees, when required by the Department;
xii. Training, technical assistance, customer support, system monitoring, maintenance, and disaster recovery; and
xiii. Transition and closeout services upon expiration or termination of the resulting contract.
- Scalability and Future Use
a. The solution shall be scalable to support:
i. Participating motor vehicle dealers throughout Maine;
ii. Department offices and authorized Department personnel;
iii. Law enforcement agencies;
iv. Other State-authorized issuers or end users; and
v. Additional temporary registration, permit, or credential types that may be authorized in the future.
b. The solution shall accommodate dealers and authorized users with varying transaction volumes, staffing levels, locations, business hours, and technological capabilities.