Risk Management and Claims Administration System

Vendors to provide a turnkey cloud-based Risk Management Information System will replace the RMD’s current platform which is used to support workers’ compensation, subrogation, and liability claims administration.
- Comprehensive system that meets the following goals:
1. Enhanced User Interface and Accessibility: Implement a solution with an intuitive, user-friendly interface that streamlines reporting and data entry, and provides mobile accessibility, enabling users to securely access the system from any location via a cloud-based solution
2. Customization and Flexibility: Acquire a system that offers configurable design options to meet the County’s specific requirements, supports scalability, and allows for future enhancements as operational needs evolve. All configurations or customizations necessary to fulfill the defined scope of services must be included in the vendor’s proposed pricing. Any future customizations or enhancements that fall
outside the documented scope of services will be addressed separately and negotiated with the awarded vendor.
3. Robust Privacy and Security Measures: Ensure the solution incorporates strong security controls to safeguard sensitive and personal information, fully aligning with applicable privacy regulations and best practices
4. Compliance and Policy Alignment: Select a system that supports and aligns existing County policies and procedures, particularly those related to data collection, management, and reporting, to maintain legal, regulatory, and operational compliance
5. Integrated Authentication Capabilities: Provide seamless integration with the County’s identity and access management environment, including support for Active Directory, single sign-on, OAuth, OpenID Connect, SAML, Azure AD, and related authentication protocols.