Real Estate and Right-of-Way Management Software

Real Estate and Right-of-Way Management Software capable of supporting the County’s Real Estate and Right-of-Way business functions, workflows, records, reporting, integrations, implementation, training, and support needs.
- Solution include:
A. The proposer shall demonstrate experience providing and implementing software solutions of comparable scope and complexity and shall identify any experience with public agencies.
B. The proposer shall describe its ability to provide implementation, configuration, data migration, integration, testing, training, ongoing support, and maintenance for the proposed solution.
C. The proposer shall provide SOC 2 Type II or equivalent security documentation and information regarding encryption, vulnerability management, incident response, and data breach notification.
D. The proposed solution should be able to integrate with Esri GIS and Workday. The solution shall support RESTful APIs using industry-standard authentication and data formats. The proposer shall identify available APIs, supported integration methods, API limitations, and any additional costs associated with integrations.
E. The proposed solution should support County Single Sign-On (SSO) and Multi-Factor Authentication (MFA) requirements and integrate with Azure AD (Microsoft Entra ID). The solution should also support passkeys/WebAuthn, role-based access controls, and audit logging.
F. The proposer shall provide a Service Level Agre ement (SLA) that includes a 99.9% uptime commitment and clearly defined support and response times.
G. The proposed solution shall provide the ability to export the complete County dataset, including documents, attachments, and metadata. At a minimum, the solution shall support CSV exports for structured data and PDF exports for documents/records. Exports shall be available in commonly used, non-proprietary formats during the contract and upon termination.
H. The proposer shall identify all software licensing/subscription, implementation, data migration, training, integration, custom development, ongoing support, optional module, API, and other recurring or non-recurring costs associated with the proposed solution.