Contactless Fare Payment System

Contactless Fare Payment System consists of three fixed routes, a commuter shuttle, a seasonal trolley service, ADA complementary paratransit and a demand-response Microtransit service.
- The onboard payment validator is a customer-facing device used to validate fare media and accept fare payment. Validators will be installed near the bus entry front doors for convenience and
accessibility.
- The payment validators will be exclusively used for contactless payment methods. The validators must be capable of accepting payment by smartphone via barcode, quick-response code or NFC-presentation and all major credit or debit cards. The validators should be able to be updated via firmware to support new card formats in the future. The validators and/or the operator consoles will
have WiFi for communication with back office while in the garage and a high-speed cellular data connection for communications while in service in the field
• Validators should be equipped to accept tap-and-go, chip insertion or swiping of cards.
• Validators should be programmable to track digital payments by shift so that at the beginning of each shift, the bus operator will select the route and block they are performing. This should be flexible and allow for operators to end shift at irregular times in order to reflect needs of service.
• Validators shall be equipped with the ability to print out a receipt accounting for transactions processed during an operator’s shift.
• Validators shall be equipped with the ability to print out a transaction receipt for customer if requested.
• Validators should be able to accept open loop EMV payments, i.e. all major credit and debit cards.
• Communications between validators and a centralized back-end repository of all pertinent payment data should be cloud-based and in real time and all aspects should be manipulable by County staff.
• System should allow for integration with account-based payment system of current or future demand-response operations contractor.
• Ability to integrate the PART systems fare structure for all of its fixed routes. (PART Routes 1,2, and 5, Croton Falls Shuttle Cold Spring Shuttle, and ParaTransit). Bus operator should be able to select route and fare type at start of shift.
• A clear and concise display system for passengers to read that complies with the American with Disabilities Act.
• Equipment should provide users with easily accessible language settings, which at the very least provide service in English and Spanish.
• The validator display will convey transaction price, account balance and other pertinent information.
• Cashless fare collecting system shall not require the purchase or operation of ticket vending machines.
• Onboard validators will connect with onboard mobile network to access back office system
• The mobile validator can be mounted on a variety of surfaces and poles, in order to satisfy ADA and operational requirements as well as NYSDOT passenger authority safety regulations.