Epic Integration of Translation Services

The Vendor is required to provide integrating medical interpretation services with the EPIC electronic health record (EHR) platform.
- Authority serves a diverse patient population with a significant percentage requiring language support.
- We are committed to ensuring timely, equitable, and high-quality communication through qualified medical interpreters.
- Provide information on systems or services that:
•    Support real-time integration with EPIC for both scheduled and on-demand interpretation
•    Enable in-system documentation of interpretation encounters
•    Allow providers and staff to seamlessly request interpretation services within EPIC (e.g., via In Basket, Smart Forms, or orders)
•    Offer usage analytics and reporting (by language, modality, department, time, etc.)
•    Include support for audio, video, and/or in-person interpretation modalities
•    Comply with HIPAA and applicable Joint Commission standards
•    Include onboarding, training, and ongoing support models.

- Questions/Inquires Deadline: December 19, 2025