Third Party Administrative Services

The Vendor is required to provide third-party administrative services for liability and property claims, as well as workers’ compensation, in the most cost-effective and efficient manner.
- Requirement:
1. Program administration
•    Provide full-service claims administration
•    Conduct quarterly claims reviews
•    Recommend claim processing procedures to ensure quality control and timely reporting
•    Coordinate return-to-work efforts with county risk management staff and occupational medicine providers
•    Recommend case management and surveillance when appropriate
•    Work closely with the county’s workers’ compensation attorneys
•    Ensure timely payment of workers’ compensation bills in compliance with applicable laws
•    Coordinate with county staff tracking workers’ compensation, liability, and property claims
2. Loss control consulting services
•    Identification and mitigation of municipal operational risks
•    Injury prevention services
•    Hazard inspections and abatement recommendations
•    Compliance assistance with state and federal safety regulations
•    A detailed cost containment strategy related to property, workers’ compensation and liability losses
•    Methods to minimize exposure across property, workers’ compensation, and liability claims
•    Customer service and quality control measures
•    Assistance in developing a formal loss control policy
•    Assistance in identifying potential funding sources for policy development
3. Recordkeeping and loss reporting
•    Provide detailed monthly reports by coverage line and department
•    Include sample loss reports and workers’ compensation reports in the proposal
•    Provide monthly loss fund status reports, including:
o    Claims paid
o    Claims reserves
o    Incurred but not reported (IBNR) reserves
•    Provide electronic data access and transfer capabilities upon request.