Website Design Services

The Vendor is required to provide for the redesign of agency website, content management system development, custom application development, site maintenance, and server hosting by the vendor for website.
- Marketing and Public Relations staff are the primary employees who enter data in the CMS with support from the Information Technology Services Staff.
- Support
•    Routine telephone and email support, on-site support available within 24 hours 
•    The site hosted by the vendor will have a data center with 24/7 monitored servers with telephone and ticket system support
•    A vendor must list the level of maintenance and support that it will provide including the number of hours and scope of services.
•    Vendor must report to university-mountain home monthly for metrics for the website to include number of visitors to the website, traffic on each page, geographic location by zip code of website visitors, and how visitors arrived at the website.
- Access
•    Multi-level CMS access with admin to user level allocation
•    Full domain control with Control Panel Access 
•    Hosted by the vendor with a dedicated, virtual private server with full shell access and will receive priority in a disaster recovery scenario
- Requirements
•    The resulting web system will be the property of university -mountain home and will not include any proprietary scripts/code that cannot be freely edited for future use at university -mountain home. 
•    Printer-friendly versions of pages should be available to users. 
•    The design should allow for a variety of connection speeds, including dial-up. 
•    The design will meet section 508 of ADA and priority 1 guidelines for accessibility. 
•    The content should be separate from the design—so the style and interactivity of the website can be changed in the future regardless of the content. 
•    The web applications and content shall be easily viewable on common screen resolutions and all major browsers (including edge, Firefox, chrome and safari) with a minimum of required plug-ins and adequate load time on a lower-bandwidth computer. 
•    Technology should support the use of podcasts, IM, Chatbots, social media, streaming video, and other technologies that enhance the web experience for students and the community. 
•    Significant pages will include appropriate meta-data, page titles, and keyword placements to improve visibility and listing through search engines. 
•    End results should also be browser and platform independent. 
•    Text-only alternatives should be provided for every page. The vendor proposal should specify how this will be achieved and the associated costs. 
•    The site should incorporate technologies that allow for RSS feeds on specific sections of the site. 
•    The vendor will ensure that the underlying code is Microsoft windows friendly. 
•    The site search capabilities must be extensive and include the searching of pdfs. 
•    The site must be compatible with mobile and tablet devices.
•    The site will be on a platform that integrates well with other university-mountain home software. This includes, but is not limited to, element 451 which is our CRM. 
•    As a two-year institution committed to accessibility, equity, and effective communication with our students, faculty, and community, we require a content management system (CMS) that is intuitive, sustainable, and compliant with accessibility standards. Preference will be given to solutions built on platforms such as WordPress or Omni CMS (Omni update), which are widely used across higher education and allow non-technical staff to manage and update content with ease.

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: December 8, 2025