The Vendor is required to provide a comprehensive fixed income investment management solution that delivers portfolio reporting, advanced analytics, investment accounting, and seamless integration with the city’s general ledger system, workday.
- Functional requirements
1. Support for various fixed income instruments
• Solution must recognize and provide real time information and calculations, such as market pricing, call dates, interest payment calculations, etc., for investment instruments.
2. Trade capture and settlement tracking.
• Users will need the ability to enter investment purchase data, including CUSIP, trade date, settlement date, maturity date, investment issuer, par value, principal, and broker dealer information into the solution.
• Solution should be able to populate various data fields, including maturity date, coupon, call dates, etc., based on CUSIP to assist with data entry.
3. Real-time portfolio valuation and performance analytics.
• Solution should provide a dashboard with current portfolio totals and breakdown of portfolio by investment type.
• Solution should provide real-time market pricing and an import function for updating pricing monthly at minimum.
• Reporting will be used to monitor the investment portfolio daily, monthly and annually.
• Standard reports should include:
o Cash flow projections
o Maturity, call and interest information
o Par, market and book value of all investment holdings
o Investment holdings by issuer
o Maturity distribution and aging
o Investment activity (purchases, maturities, and redemptions)
o Broker dealer activity
o Interest income, projections, yield, and accruals
o Investment analysis (duration, yield to maturity, etc.)
- Customer service
• Accessible, courteous, responsive and seamless customer service is of highest priority for the city.
• Accessible service means that citizens have easy access to the organization.
• Seamless customer service means that a customer gets good service no matter who is responsible.
• Responsible customer service means that our employees know what they are doing: that information they give is accurate; that they have a good understanding of how to get problems and decisions made; that they are trained and evaluated for the jobs they are doing.
• Customer service goals must be measurable and regularly evaluated.
• Continuous improvements in customer service must be made in order to make city services accessible, responsive and as seamless as possible.
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