Media Monitoring Services

The vendor is required to provide of contracting with one vendor that is capable of monitoring, collecting, tracking, and categorizing news media mentions about the agency and its work.
- Provide a means for up to three agency personnel to view and analyze statewide, regional, and national media coverage on a daily, weekly, monthly, and yearly basis to gauge public perception of agency policies, processes, and employees by monitoring metrics such as sentiment/tone of coverage and volume of stories.
• The selected offeror shall have the ability to monitor traditional and digital news and social media outlets for specific keywords and phrases set by the client/user.
• Listing of media outlets that can be accessed by the offeror.
• Provide onboarding and training for division staff on the use of the product interface, functions, and related tools, as well as support throughout the duration of the subscription.
• Rigorous product interface designed to search regional and national news media sources within specific keyword and timeline parameters set by a user.
• Using search functions, the product would need to provide to users’ customizable industry and competitor insights with metrics for benchmarking
• Ability to conduct social media searches across channels such as twitter, Facebook, YouTube, blogs, etc.
• Tracking and searching of relevant metrics and functions for established keywords in hashtags and captions.
• Search and categorize using various keywords to refine mentions
• Provide daily reports of mentions and related news coverage.
- The main documents for this RFQ are not available on our website.
- Questions/Inquires Deadline: July 08, 2025