Planning and Scheduling Services

The vendor required to provide planning and scheduling services of improving the effectiveness and efficiency of existing transit service and expanding services to meet current and future community needs.
- Service planning
•    Support the development of the 5-year service plan.
•    Plan fixed-route network adjustments to accommodate bus rapid transit (BRT) implementation.
•    Develop a regional express plan, including assessment of need and potential demand for express services.
•    Conduct analysis of existing conditions and opportunities for current and potential service areas, including demographics, geospatial analysis, ridership trends, transportation system performance, land use patterns, and development proposals. 
•    Assess multi-modal access and transit-oriented development potential. 
•    provide planning and best practices research for on-demand, micro transit and other flexible service models and innovative first-mile last mile strategies. 
•    Fare and service changes and integrate equity considerations into all service planning projects and proposals
- Rider engagement and public outreach
•    Conduct a system-wide origin-destination survey 
•    Design and deploy on-board surveys for individual planning analyses 
•    Create graphics, maps, and materials to communicate existing and proposed services using industry best practices. 
•    Support public outreach initiatives for proposed and upcoming service changes, including public meetings, focus groups, and surveys. 
•    Develop innovative outreach and in reach programs to increase engagement with service planning concepts both with the public and authority staff and operators.
- Scheduling
•    Perform scheduling tasks using trapeze FX and blockbuster, including scheduling, blocking, run-cutting, and rostering. 
•    Provide technical training for new and existing staff on scheduling concepts, theories, and software tools. 
•    Assist scheduling team with data integrity checks and general maintenance of schedule and stops data.
- Data analysis and reporting
•    Perform technical analysis of transit service, assessing performance, service areas, speed, reliability, and other critical factors. 
•    Troubleshoot existing and future data sources, ensuring data integrity and reconciliation between disparate systems, especially for ridership, schedule reliability and service delivery data. 
•    Develop performance metrics for service monitoring and assist with the application of authority fixed-route service standards. recommend policy updates based on local conditions and industry best practices. 
•    Support certification of automatic passenger counters (APCS) on streetcars for national transit database (NTD) reporting. 
•    Assist in process improvement for NTD reporting methods 
•    Develop and troubleshoot new ways to report data using authority current available tools like excel and power-bi, both internally and externally. 
•    Assist in producing reports to audiences such as elected officials, appointed board members, and the general public. 
•    Assist with the NTD annual and triennial audits
- Cost and ridership modeling
•    Perform economic and financial analysis for proposed service and fare changes.
•    Develop cost model for service delivery
- Capital projects and strategic planning support
•    Assist with annual updates to authority strategic mobility plan.
•    Provide technical support for the development of capital grant applications.
•    Perform corridor-specific run-time and ridership analyses to support corridor and transit priority planning
•    Conduct preliminary investigations, feasibility studies, conceptual design work, and benefit-cost analyses.
•    Support stops rebalancing initiative to reduce redundancy and improve efficiency and speed of service while considering customer convenience and the built environment
- Technology and innovation
•    Provide research and best practices for implementing new software and technology to enhance scheduling, planning, data analysis, and efficient service delivery.
•    Support the planning and implementation of new transit modes and services.
•    Assist with fare technology modernization strategy and implementation.
•    Support planning and scheduling for deployment of zero-emission vehicles.

- Questions/Inquires Deadline: November 20, 2025