Strategic Planning Consultant Services

The Vendor is required to provide professional strategic planning services to support the development of an updated five-year strategic plan for the library.
- Project Management
•    Develop and manage a detailed project work plan, schedule, and engagement strategy. Coordinate with designated Library staff and provide regular progress updates throughout the duration of the project.
- Assessment and Environmental Scan
•    Conduct a thorough review of existing strategic plans, operational data, and relevant reports. Evaluate internal capacities and external trends, and identify key challenges and opportunities impacting public libraries, particularly within an urban environment.
- Stakeholder Engagement
•    Design and facilitate a comprehensive stakeholder engagement process that may include Library Commission workshops, staff sessions, interviews, community meetings, and surveys. Ensure that input from diverse stakeholders is gathered and incorporated into the planning process.
- Strategic Direction and Facilitation
•    Facilitate discussions to refine or reaffirm the Library’s mission, vision, values, and strategic priorities. Incorporate equity considerations and support alignment between governance, administration, and available resources.
- Strategic Plan Development
•    Develop and deliver a draft and final five-year Strategic Plan that includes clearly defined goals, objectives, key initiatives, and performance measures. Present the Strategic Plan to the Library Commission and Library Administration for review and adoption.