The Vendor is required to provide to conduct community engagement, develop strategic communications materials, and support public understanding of the master plan level of service recommendations.
• Identifies key audiences, stakeholders, and affected communities;
• Develops a clear and consistent message framework regarding the level of service summary and recommended asset changes;
• Creates opportunities for meaningful public participation and feedback;
• Produces high-quality communications materials suitable for digital, print, and in-person outreach;
• Documents community input and provides recommendations for how feedback should inform implementation planning; and
• Builds trust and transparency around implementation decisions.
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