The vendor is required to provide security and guest services personnel to support the game day operations of home competitions and special events hosted by university intercollegiate athletics.
- The service shall furnish uniformed security and guest services personnel to assist in crowd control, ticket taking, ushering, parking/traffic control, and to make reasonable effort to protect property against theft, illegal entry of persons and contraband, damage and destruction of spectators, and other intentional acts of violence.
- The security and guest services covered by this agreement shall be performed by qualified and effective employees.
- The following requirements must be met for all employees to work security and guest services for university:
• Security or guest services personnel employed by the successful bidder must be at least 18 years of age.
• Each employee’s qualifications (age, training, background check, etc.) must be verified with proper documentation before working an event.
- The security and guest services officers shall be:
• Courteous, neat, clean, and presentable while on duty.
• All personnel should be properly uniformed at the cost of the successful bidder.
• All personnel should be standing and attentive, ready to perform their job duty.
• No smoking will be permitted on post.
• Be familiar with or learn about technology related to the job duties such as ticket scanners, metal detectors, surveillance cameras, and/or communications systems
- Security and guest services will be furnished on the dates and times specified by director of facilities and game operations
- The successful bidder will provide reporting and documentation such as incident reporting procedures and post-event analysis.
- Job responsibilities for each post should be explained in detail to the security or guest services personnel by their supervisor.
- Security officers shall at all times, and to the best of their ability, faithfully perform their duties and take prompt action against:
• Illegal entry of person(s) and/or contraband as specified within venue signage.
• Unauthorized persons going onto the field (court) of play.
- Contract Period/Term: 2 years
- Questions/Inquires Deadline: May 13, 2025