Workplace Harassment Investigation Services

The Vendor is required to provide workplace harassment investigation services on an as-needed basis.
- Requirement:
•    Intake and mandate confirmation: clarify allegations, parties, scope, and standards to be applied; draft a formal investigation mandate. 
•    Planning and documentation: create an investigation plan identifying allegations, issues, witnesses, documentation, and timelines. 
•    Interviews and evidence gathering: conduct trauma-informed, culturally sensitive and aware, procedurally fair interviews; collect, authenticate, and securely store evidence. 
•    Analysis and findings: apply state definitions (prohibited-grounds, personal, and sexual harassment) and agency policies to evidence; ensure procedural fairness and defensible credibility assessments. 
•    Reporting: deliver a comprehensive report (facts, analysis, findings tied to standards), for unionized and public-sector contexts and potential employment or grievance proceedings. 
•    Confidentiality and privacy: protect identifies and case details; limit disclosure except where required by law; maintain secure records and controlled access. 
•    Timeliness and communication: meet agreed timelines; provide milestone updates to the agency while preserving investigative integrity. 
•    Provide non-binding recommendations (as required): including policy improvement observations, risk-factor insights, and workplace restoration.