Aircraft Landing Fee Billing and Collection System

The Vendor is required to provide aircraft landing and parking fee billing and collection services for non-based aircraft operators at the airport.
- Provide a system to bill, manage collections, reporting, payment to the city, questions, complaints for aircraft landing and parking fees at agency.
- Services include:
• Automatically track and identify a minimum of ninety-nine percent (99%) of all aircraft arrivals, departures and touch and go operations at agency, even when the aircraft is operating with incorrect or missing flight plans.
• Identify and distinguish transient aircraft activities from based aircraft activities to accurately capture and transcribe aircraft identity features and properly categorize and invoice transient landing activities.
• Maintain an operator database, supplemented beyond the act aircraft registry database, which matches aircraft registration numbers to make, model, aircraft weight and aircraft operator and ownership information.
• The operator database should also include aircraft that utilize act limiting aircraft data displayed filters.
• Support any rate and charge scheme, including increased fees for operations at night, graduated fees that increase with weight, and other specific fees that may be required by any applicable local, state and federal laws, regulations, policies, procedures and standards.
• Automatically allow for multiple, adjustable rates based on aircraft type and weight and accommodate a flexible structure for the airport that enables various metrics, including, without limitation, weight, time of day, day of week, date, aircraft type, to be applied to determine billing rates.
• Maintain aircraft operator running account balances, including, without limitation, new invoices, credits issued against invoices, payments against operator invoices and transfers of aircraft and/or charges to other operators.
• Identify and apply required fee exemptions for based aircraft, government aircraft, commercial airlines, cargo carriers and certain types of medical flights and automatically remove duplicate aircraft activities from the billing process.
• Maintain a monthly billing process for consolidated invoices and ongoing statement creation.
• Support the issuance of paper invoices by mail or electronic invoices by email and automatically record payments in billing and collections system.
• Provide a web-based interface that allows aircraft operators to access information regarding account status, make secure electronic payments by credit card, debit card, automatic clearing house payments, and other methods.
• Provide a web-based interface that allows airport staff to view flight activity, including, without limitation, radar tracking, reports and history.
- Contract Period/Term: 3 years
- Questions/Inquires Deadline: May 29, 2025