The vendor is required to provide a robust surveying platform, that is feature rich, while maintaining user friendliness.
• Provide a surveying platform capable of meeting agency current and evolving future survey needs.
• The platform will be able to send surveys to respondents, from contact information held by agency, either through its own internal platform, or by interfacing with other software.
• For emailed surveys, ideally the platform will employ a web-based email platform that minimizes the impact of outgoing spam filters.
• Any identifiable data from or relating to the surveys will be housed in country, in a secure format that meets the standards and privacy requirements of agency.
• Agency must be able to download original, raw data, and be capable of removing data from remote servers.
• The platform should be capable of generating real-time reports to stakeholders and survey respondents or interfacing directly with other reporting software.
• The vendor will provide ongoing support for the platform including software updates as needed.
- Time frame
• Implementation of the platform is expected to be August 15, 2025.
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