Employee Engagement Feedback Platform

The vendor is required to provide to deliver and support an employee feedback platform for a team of staff and faculty comprising 1200–1500 individuals.
• Design and implement an online employee feedback platform
o Pre-delivery consultation with the college to ensure design alignment and implementation schedule.
o Include capacity for institution-specific questions related to organizational strategy and alignment.
• Provide comprehensive analysis and reporting
o Presentations to key audiences communicating results.
o Varied levels of access to results for unique groups/leaders.
o Cross-industry comparable metrics
• Offer recommendations to enhance engagement
o Provide actionable insights based on findings to improve staff and faculty engagement.
• Support communication of results and action plans
o Assist the college in communicating results and action plans to employees and stakeholders.
• Integration with existing systems
o Interface with existing HR and IT vendors to ensure seamless integration and data security.
- Phased approach
a. Phase 1: project initiation
• Collaborate to align expectations, define project scope, and establish communication protocols.
o Sign project charter
o Develop project plan with timeline and milestones
o Create communication plan
b. Phase 2: survey and platform design and development
• Design platform in alignment with college goals.
o Iterative survey and platform design
o Finalized questionnaire
o Distribution strategy
o Pilot testing and revision report
o Communications plan for awareness and leadership preparation
c. Phase 3: platform deployment
• Launch survey and feedback platform for targeted users.
o Launch communications (emails, talking points, FAQs)
o Track progress
o Participant support
d. Phase 4: data analysis
• Collect and analyze feedback data.
o Preliminary analysis report
o Cleaned datasets
o Key findings summary
e. Phase 5: reporting and recommendations
• Deliver comprehensive reporting and recommendations.
o Executive summary
o Full feedback report with digital filtering tools
o Training leaders on data understanding and usage
o Templates for action planning and communication
f. Phase 6: follow-up supports
• Provide ongoing consultation and support for emerging questions.
- Project tasks
a. Tasks
• Project planning
o Conduct initial meetings
o Develop timeline and milestones
• Survey and platform design
o Build platform collaboratively
o Set up platform online
o Share communication materials
o Monitor participation and reminders
• Data collection and analysis
o Collect and clean data
o Analyze data for trends and insights
• Reporting
o Create visual reports
o Develop actionable recommendations
• Action planning
o Facilitate workshops
o Provide tools for planning.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: July 22, 2025