Enterprise Resource Planning and Data Analytics Support Services

The vendor is required to provide enterprise resource planning (ERP) project and data analytics support services to the directorate of aerospace equipment business management (DAEBM) on an as-and-when-requested basis.
- The senior project manager, also known as senior sap project management support specialist, will lead and facilitate coordination and tracking to ensure the commonality and success of ERP configuration management initiatives and provide it (information technology) project management guidance and support.
- The intermediate database Modeller and information management Modeller, also known as intermediate data analytics specialist, will be responsible for collecting, organizing, and analyzing data from various sources to identify trends and provide actionable insights. 
- They will develop and maintain dashboards and reports, collaborate with different departments to ensure data needs are met, and provide technical support for data-related issues, at the discretion of the technical authority (ta).
- Tasks for data analytics specialist
1. Data collection and management:
•    Gather and organize data from various sources, including automated data for aerospace maintenance (ADAM), Defence resource management information system (DRMIS) and other relevant systems.
•    Ensure data integrity and accuracy by performing manuals audits and validations, as well as developing semi-automated scripts.
2. Data analysis and reporting
•    Analyze data to identify trends, patterns, and insights that support decision-making processes.
•    Develop and maintain dashboards and reports using tools like power bi to visualize data and present findings to stakeholders.
3. Problem analysis and collaboration
•    Work closely with aerospace equipment program management (AEPM) division members to understand data-related problems and define solutions options.
•    Collaborate with other departments, including the digital service group (DSG), to work through data-related problems in support of AEPM mandates.
•    Develop and maintain documentation related to reports, dashboards and analyses, as directed by ta.
4. Training and client support
•    Develop and deliver training materials related to data analysis and reporting tools.
•    Provide as-required coaching to users of specific products such as power bi.
5. Technical support and maintenance
•    Provide technical support for data-related issues and ensure timely resolution.
•    Maintain and update data management systems and tools to ensure they meet the evolving needs of the AEPM team.

- Contract Period/Term: 4 years