Enterprise Asset Management System

The Vendor is required to provide for turnkey software, consulting, and implementation services for a new enterprise asset management (EAM) software system.
- Key Objectives and Outcomes:
•    Enhance operational effectiveness by making more timely, accurate, and complete information available to citizens and county personnel;
•    Enhance integrations with the county’s third-party software solutions, as well as reduce the number of third-party solutions currently in use by selecting a fully integrated EAM platform;
•    Adopt a user-friendly interface that will help minimize the learning curve and maximize user adoption;
•    Enhance features and functionality to support increased automation and operational efficiencies by streamlining and integrating use of systems;
•    Increase productivity by eliminating redundancy and unnecessary tasks.
- The County lacks mobile functionality which has resulted in manual and duplicative data entry;
- The County does not currently have an online public portal for County residents to report issues, submit photos, and provide location-specific details;
- The County is planning to replace its current EAM software systems environment with a new system or combination of software systems, and to adopt systems functionality to support core processes. In doing so, the County seeks to address several challenges in the current environment, and gain future efficiencies
- Functional Areas
•    Public Portal
•    Service Requests
•    Work Orders
•    Asset Management
•    Inventory Management
•    Facilities Maintenance
- The ability for the proposed software to integrate with the County systems environment.
- The system have the ability to roll back updates should challenges or bugs be encountered.

- Contract Period/Term: 10 years
- Pre-Proposal Respondent Teleconference Date: February 5, 2026
- Questions/Inquires Deadline: February 12, 2026