The Vendor is required to provide to implement a new financial software solution which;
• Provides operational efficiency by automating manual processes and reducing data redundancies;
• Improves internal and external financial reporting;
• Includes effective internal controls and custom workflows to ensure data accuracy and the prevention of fraudulent transactions;
• Ensure business processes and data are protected from cyber threats or other possible business interruptions;
• Enhance customer service through the implementation of an online self-service platform;
• A cloud-based Software as a Service (SaaS) solution and data is always stored and maintained in state;
• Has an open API and is capable of seamlessly integrating with 3rd party software services.
• Has an effective online training and technical support platform.
• Leverages out-of-the-box functionality to minimize customization.
- Core Functions:
• Corporate Financial Software Suite, including;
o General Ledger
o Accounts Payable
o Accounts Receivable
o Bank Reconciliations
o Cash Receipting
o Financial Reporting (Budget vs Actuals, PSAB financial statements, Financial Information Reporting (FIR) etc)
• Utilities Billing & Collections
• Property Tax Billing & Collections
• Customer Portal (Access by citizen to their AR, Property Taxes, Utility Biling and other 3rd party platforms for inquiry and payment)
- Provisional / Value-Added Functions
• Purchasing / Procurement Authorizations
• Budgeting and Forecasting capabilities
• Development Charges
• Municipal ticketing / fine collection system
• Licensing / Permitting.
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