The Vendor is required to provide electronic payment solution to, implement, integrate, and support a secure, customer-facing accounts receivable (AR) payment portal solution fully integrated with oracle JD Edwards enterprise one (JDE e1).
- The solution shall modernize and streamline current customer payment operations through implementation of a secure, PCI-compliant online payment portal that allows customers to:
• View open invoices and account balances
• Make ach and credit card payments
• Access payment history and statements
• Manage payment methods
• Reduce manual AR processing effort
• Improve customer self-service capabilities
- Alternative payment processing solutions shall clearly identify:
• Expected transaction fee impacts or savings,
• Gateway and processor licensing costs,
• Migration requirements,
• Reconciliation and settlement workflow impacts,
• PCI and security considerations,
• Processor portability limitations,
• And any contractual or operational dependencies.
- Out of scope/ non-goals
• Full ecommerce platform replacement
• Customer relationship management (CRM) replacement
• Retail point-of-sale (POS) systems
• General customer portal modernization unrelated to AR workflows
• ERP replacement or ERP modernization initiatives
• Custom application development unrelated to payment processing
• Large-scale digital commerce transformation initiatives.
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