Professional Development Training Services

The vendor is required to provide performance and development training services for conducting on-site, face-to-face, and virtual, instructor-led training as specified by the agency. 
- Training
•    The preferred virtual training delivery platform is zoom.
•    The successful contractor is responsible for submitting an electronic, detailed course outline for each course.
•    Obtaining approval from the agency prior to substituting any previously selected course.
•    Responsible for ensuring that training courses are approved by and scheduled by the agency prior to conducting any training.
•    Provide custom courses outside of the regular facilities in Des Moines, the contractor is responsible for all logistics associated with that training.
- These resources shall include a pre- and post-training manager guide outlining how supervisors can:
•    Prepare employees for training
•    Reinforce and support learning after training
- The guide may include, but is not limited to:
•    Talking points for pre- and post-training discussions
•    Clear expectations for training application on the job
•    Coaching suggestions to support behavioral change and skill application
- Course schedule 
•    Scheduling will be based on past courses, internal demand, and funding availability. 
•    Contractor will work in conjunction with the agency on classroom needs for training facilitation. 
•    The contractor will work with the agency to establish facilitation dates and the agency shall facilitate participant registration and billing processes.
- Administration
•    Providing their enrollment, cancellation and rescheduling policies to agency. 
•    Provide agency 30-day written notice of any changes to these policies.
•    Provide a single point of contact to work with regarding scheduling and rescheduling.

- Contract Period/Term: 3 years
- Questions/Inquires Deadline: August 5, 2025