Professional Marketing Services

The vendor required to provide professional marketing services for include:
- Support availability:
•    Demonstrate a structured system for rapid response to time-sensitive project requests, revisions, and stakeholder needs beyond standard business hours when tied directly to deliverable deadlines
- Quality control program: 
•    Provide a documented review and validation process that ensures all technical analysis, development planning, and marketing outputs are checked by qualified personnel and aligned with regulatory, data-accuracy, and industry standards for investment grade deliverables.
- Customer service and account management
•    Support channels: offer customer support through designated channels, including but not limited to phone and email. 
•    Quality control: assign a designated representative for services and quality control, ensuring consistent service delivery. 
•    Account manager: appoint an account manager responsible for overseeing the corporation's services, serving as the primary point of contact.
- Production timeline
•    Lead times and deployment: define standard production and deployment timelines for approved deliverables, including optional expedited turnaround ranges for high-priority recruitment and marketing assets. 
•    Urgent revision windows: demonstrate availability for off-hour, holiday-period, or weekend revision requests only when directly tied to authorized project deadlines at the park.
- Branding and on-site marketing
•    Consistent branding: 
o    Ensure that all materials, consistently reflect the corporation’s official branding elements. 
o    This includes the use of the corporation’s logo, color scheme, and typography to maintain a cohesive and professional appearance. 
•    Clear call-to-action (CTA): 
o    Provide a clear and concise call-to-action, guiding staff on how to access accounts or contact customer service. 
o    This could be facilitated through QR codes, personalized URLs, or direct contact information. 
•    Regulatory compliance:
o    Adhere to all relevant regulatory requirements in the design and content of materials. 
o    This includes ensuring that all necessary disclosures are included and that the materials are accessible to all customers, including those with disabilities. 
•    Feedback mechanisms: 
o    Implement mechanisms for staff to provide feedback on materials and processes. 
o    This could include surveys or contact information for customer service. 
o    Feedback is invaluable for continuous improvement and satisfaction.
•    Ownership of designs:
o    All designs, files, and materials produced as part of this contract shall become the exclusive property of the corporation. 
o    The selected vendor waives all claims to intellectual property rights related to the designs or materials and agrees to transfer ownership and usage rights to the corporation upon completion or delivery of the project.

- Contract Period/Term: 1 year
- Questions/Inquires Deadline: December 23, 2025