The vendor is required to provide a comprehensive artificial intelligence software platform that supports district-wide educational and administrative goals for k-12 education.
- The platform is expected to enhance personalized learning, improve operational efficiency, and empower teachers and administrators with actionable insights. platforms should support teachers in meeting the needs of all students, including those who receive the following services: english language development, specialized learning, and gifted.
- general requirements:
• AI-driven conversational interface that engages students in a natural and personalized manner.
• Advanced natural language processing (NLP) to handle complex student inquiries related to providing predictive analytics, personalized learning pathways, and administrative efficiency tools.
• Capability to share relevant content such as videos, links, and documents within conversations.
• A closed (walled garden) ecosystem where ai and specialized chatbots have content that goes into them that is curated.
• Offers opportunities for students to interact with content/skills and demonstrate learning on a deeper level.
• Empowers teachers and administrators improved operational efficiency.
• Requirements for single sign on (SSO) feature compatible with office365, google workspace or class link.
• Provide a district dashboard for systemic progress monitoring with administrator accounts at the district and school level.
• Supports educator collaboration with sharing capabilities at the district and school level.
• Manages the complete project life cycle – including readiness, implementation, comprehensive training, and sustained ongoing support to guarantee a successful integration and adoption across district, servicing approximately 23,000 students and 1,800 teachers.
- Teacher functionality:
• Lesson planning: the platform should assist teachers in creating lesson plans that are aligned with curriculum standards and address diverse learning styles. this may include features like:
o Generating learning objectives, activities, and assessments based on chosen topics and standards.
o Providing suggestions for differentiation strategies and personalization to meet individual student needs.
o Creating plans for professional development and planning units.
• Content creation: the platform should offer tools for teachers to generate various educational content, including but not limited to:
o Engaging presentations and multimedia materials.
o Personalized learning activities and worksheets.
o Open-ended prompts and creative writing exercises.
o Formative and summative assessments tailored to specific learning objectives.
o Correspondence and communication support.
o Easily export created content to office365 or google for education.
o Alignment to state standards
• Instructional support: the platform should provide ongoing support to teachers throughout the instructional process, such as but not limited to:
o Offering ideas and feedback on lesson plans and content creation.
o Suggesting instructional strategies and best practices for differentiation and personalization including adjusting reading level.
o Generating presentations and other forms of instructional support such as images.
o Provide assistance with interventions and ideas with IEPs, 504s, BIPs and other student support.
- Student functionality:
• Personalized learning: the platform should offer students personalized learning experiences that cater to their individual needs and learning styles. this may include features like:
o Personalized learning:
o Adaptive learning activities that adjust to student mastery levels.
o Personalized feedback and support for students during practice exercises.
o Opportunities for self-directed learning and exploration with an ai tutor or a variety of chatbots.
o Including resources for language translation and also offering varied reading levels.
- Engagement and creativity: the platform should provide engaging and interactive experiences for students, such as:
• Gamified learning activities to motivate and reward students.
• Creative ideation and writing prompts and tools to spark student imagination.
• Opportunities for students to create their own content (e.g., presentations, stories, images).
• Professional development: platform should include a training component so teachers can easily learn the product and all it can do to support them and their students.
• Online training modules which can be done asynchronously
• Options for live virtual or face-to-face models of training.
- Mobile-friendly and always available:
• Fully mobile-responsive interface to ensure students can access the chatbot on any device issued across the district i.e., windows devices, chrome books, android and iOS devices.
• 24/7 availability, ensuring students can receive support at any time, from anywhere, including outside normal business hours.
- Integration with systems:
• Seamless, real-time integration with the district’s student information system (sis).
• Active integration with one roster.
• Class link, schoolboy, google, office 365, infinite campus, synergy, PowerSchool, and other solutions identified by the district.
• The system must allow for bi-directional data flow, ensuring that the chatbot can retrieve, update, and process real-time information from these systems.
• Application standards such as LTI (learning tools interoperability), thin cc (thin common cartridge) or QTI (question and test interoperability) are beneficial.
• The application should be compatible with windows 11 with the minimum student device requirements of 4gb ram, with the n100/n200 processor.
• The application should have a district dashboard with a super admin password.
- Single sign-on (SSO) and user authentication:
• Integration with the district’s single sign-on (SSO) platforms such as office365, class link, and google for seamless and secure user access via SAML, oof2, or LDAP.
• Ability to authenticate users to provide personalized, role based specific responses.
• Ability to be rostered using one roster 1.1 or higher.
- Support, training and professional development:
• The proposal shall describe the initial training and professional development necessary to begin implementation of the proposed platform.
• Provide comprehensive training for district staff including:
• Onsite workshops for administrators, teachers, and appropriate support staff.
• Options for live virtual or face-to-face models of training.
• Online training modules which can be done asynchronously.
• The proposed platform should include a training component so teachers can easily learn the product and all it can do to support them and the students’ needs.
• The proposal shall allow respondent representative(s), in a timely manner, to work on a regular basis with district/school personnel to answer all questions regarding production or financial matters pertaining to the individual services required.
• Describe the cost and how often research shows that refresher training is required.
• Outline the training provided for the use of the results for individual students.
• Virtual training sessions and ongoing support.
• Training must be completed and include detailed documentation and user guides.
• Availability: provide 24/7 online and phone support, with guaranteed response times as follows:
• Critical issues within two (2) hours.
• Non-critical issues within one (1) business day.
• Onsite support: vendor staff must comply with district policies, including always wearing identification.
• Provide a dedicated account manager, customer success manager and implementation representative for the duration of the contract.
- Security and data privacy:
• Cloud-hosted platform that is highly secure.
• Meets district IT regulations and district policies.
• Must be an active member of 1edtech and have an active certification.
• The platform must employ encryption and other security measures to ensure data protection in compliance with district’s student data management policies.
• Platform performs well in our network and technological environment in the district.
• It is required that the solution is web based to ensure no specialized hardware is required.
• Platform guarantees a safe and walled “sandbox” experience for students to use ai tools and declines “non-education related” requests from students as well as flags potentially inappropriate content.
• Platform supports use by students of all grade levels k-12.
• Platform offers a single sign on (SSO) feature compatible with office365, google workspace or class link.
• Platform allows for a speech to text input and read aloud option.
• Platform has a robust data privacy policy and offers appropriate security standards
• Access controls—logical and physical restrictions on assets to prevent access by unauthorized personnel.
• Change management—a-controlled process for managing changes to it systems, and methods for preventing unauthorized changes.
• System operations—controls that can monitor ongoing operations, detect and resolve any deviations from organizational procedures and policies.
• Mitigating risk—methods and activities that allow the organization to identify risks, as well as respond and mitigate them, while addressing any subsequent business.
• Platform clearly defines its practices for data usage, storage, ownership and destruction.
• If data is stored, it must be stored exclusively on systems within the conterminous united states.
• The district does not allow organizations to maintain copies of student data provided by the district or generated in the system by our students beyond the scope of the contract.
• The district may require the successfully awarded vendor to sign the school district of county’s data privacy agreement, prior to issuance of a purchase order.
- Accessibility and compliance:
• The software platform must comply with federal accessibility standards and submit a voluntary product accessibility template (VPAT) to verify accessibility compliance.
• Compliance with federal accessibility standards and data privacy regulations.
- Reporting, analytics, and insights:
• The software platform must offer robust reporting tools to track chat interactions, performance metrics, user satisfaction, and engagement analytics.
• Capability to store chat transcripts for future review and analysis that align to state and federal rules and regulations.
• Ability to track and measure the effectiveness of targeted text and email communications triggered by the chatbot based on user interactions.
• Capability to customize reports, export and include access to real time data.
- Technical specifications:
• Provide a list of browsers that are compatible with this product.
• Identify how much bandwidth is required for connectivity.
• Identify all URLs and CDNS (network requirements/whitelist).
• Provide how frequently system back-ups are created, tested, restored.
• Provide the platform’s authentication method.
• Identify how logins are managed.
• Identify any inherent risks, weaknesses or data threats known about the platform.
• Provide the rules of the platform for personally identifiable information, protected health information, and other private data.
• Advise what data is needed from other district systems.
• Advise what data will be provided to the other district systems.
• Advise how often data will be exchanged.
• Advise how changes in the data are addressed.
• Provide information regarding how data exchange security is enforced.
• Please provide links to data privacy policy and terms of service.
• Please provide any 3rd party vendors or stakeholders who are involved and what is the expiration.
• Advise the device requirements for the platform:
o OS version
o Ram
o Disk space
o Processor.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: June 10, 2025