The vendor is required to provide a comprehensive artificial intelligence software platform that supports district-wide educational and administrative goals for k-12 education.
- General requirements:
• AI-driven conversational interface that engages students in a natural and personalized manner.
• Advanced natural language processing (NLP) to handle complex student inquiries related to providing predictive analytics, personalized learning pathways, and administrative efficiency tools.
• Capability to share relevant content such as videos, links, and documents within conversations.
• A closed (walled garden) ecosystem where ai and specialized chatbots have content that goes into them that is curated.
• Offers opportunities for students to interact with content and skills and demonstrate learning on a deeper level.
• Empowers teachers and administrators improved operational efficiency.
• Requirements for single sign on (SSO) feature compatible with office365, google workspace or class link.
• Provide a district dashboard for systemic progress monitoring with administrator accounts at the district and school level.
• Supports educator collaboration with sharing capabilities at the district and school level.
• Manages the complete project life cycle – including readiness, implementation, comprehensive training, and sustained ongoing support to guarantee a successful integration and adoption across district, servicing approximately 23,000 students and 1,800 teachers.
- Teacher functionality:
• Lesson planning: the platform should assist teachers in creating lesson plans that are aligned with curriculum standards and address diverse learning styles. this may include features like:
o Generating learning objectives, activities, and assessments based on chosen topics and standards.
o Providing suggestions for differentiation strategies and personalization to meet individual student needs.
o Creating plans for professional development and planning units.
• Content creation: the platform should offer tools for teachers to generate various educational content, including but not limited to:
o Engaging presentations and multimedia materials.
o Personalized learning activities and worksheets.
o Open-ended prompts and creative writing exercises.
o Formative and summative assessments tailored to specific learning objectives.
o Correspondence and communication support.
o Easily export created content to office365 or google for education.
o Alignment to state standards
• Instructional support: the platform should provide ongoing support to teachers throughout the instructional process, such as but not limited to:
o Offering ideas and feedback on lesson plans and content creation.
o Suggesting instructional strategies and best practices for differentiation and personalization including adjusting reading level.
o Generating presentations and other forms of instructional support such as images.
o Provide assistance with interventions and ideas with IEPs, 504s, BIPs and other student support.
- Student functionality:
• Personalized learning: the platform should offer students personalized learning experiences that cater to their individual needs and learning styles. this may include features like:
o Personalized learning:
o Adaptive learning activities that adjust to student mastery levels.
o Personalized feedback and support for students during practice exercises.
o Opportunities for self-directed learning and exploration with an ai tutor or a variety of chatbots.
o Including resources for language translation and also offering varied reading levels.
- Engagement and creativity: the platform should provide engaging and interactive experiences for students, such as:
• Gamified learning activities to motivate and reward students.
• Creative ideation and writing prompts and tools to spark student imagination.
• Opportunities for students to create their own content (e.g., presentations, stories, images).
• Professional development: platform should include a training component so teachers can easily learn the product and all it can do to support them and their students.
• Online training modules which can be done asynchronously
• Options for live virtual or face-to-face models of training. - Mobile-friendly and always available:
• Fully mobile-responsive interface to ensure students can access the chatbot on any device issued across the district i.e., windows devices, chrome books, android and iOS devices.
• 24/7 availability, ensuring students can receive support at any time, from anywhere, including outside normal business hours.
- Integration with systems:
• Seamless, real-time integration with the district’s student information system (SIS).
• Active integration with one roster.
• Class link, schoology, google, office 365, infinite campus, synergy, PowerSchool, and other solutions identified by the district.
• The system must allow for bi-directional data flow, ensuring that the chatbot can retrieve, update, and process real-time information from these systems.
• Application standards such as LTI (learning tools interoperability), thin cc (thin common cartridge) or QTI (question and test interoperability) are beneficial.
• The application should be compatible with windows 11 with the minimum student device requirements of 4gb ram, with the n100/n200 processor.
• The application should have a district dashboard with a super admin password.
- Single sign-on (SSO) and user authentication:
• Integration with the district’s single sign-on (SSO) platforms such as office365, class link, and google for seamless and secure user access via SAML, oof2, or LDAP.
• Ability to authenticate users to provide personalized, role based specific responses.
• Ability to be rostered using one roster 1.1 or higher.
support, training and professional development:
• The proposal shall describe the initial training and professional development necessary to begin implementation of the proposed platform.
• Provide comprehensive training for district staff including:
• Onsite workshops for administrators, teachers, and appropriate support staff.
• Options for live virtual or face-to-face models of training.
• Online training modules which can be done asynchronously.
• The proposed platform should include a training component so teachers can easily learn the product and all it can do to support them and the students’ needs.
• The proposal shall allow respondent representative(s), in a timely manner, to work on a regular basis with district/school personnel to answer all questions regarding production or financial matters pertaining to the individual services required.
• Describe the cost and how often research shows that refresher training is required.
• Outline the training provided for the use of the results for individual students.
• Virtual training sessions and ongoing support.
• Training must be completed and include detailed documentation and user guides.
• Availability: provide 24/7 online and phone support, with guaranteed response times as follows:
• Critical issues within two (2) hours.
• Non-critical issues within one (1) business day.
• Onsite support: vendor staff must comply with district policies, including always wearing identification.
• Provide a dedicated account manager, customer success manager and implementation representative for the duration of the contract.
- Security and data privacy:
• Cloud-hosted platform that is highly secure.
• Meets district IT regulations and district policies.
• Must be an active member of 1edtech and have an active certification.
• The platform must employ encryption and other security measures to ensure data protection in compliance with county school district’s student data management policies.
• Platform performs well in our network and technological environment in the district.
• It is required that the solution is web based to ensure no specialized hardware is required.
• Platform guarantees a safe and walled “sandbox” experience for students to use ai tools and declines “non-education related” requests from students as well as flags potentially inappropriate content.
• Platform supports use by students of all grade levels k-12.
• Platform offers a single sign on (SSO) feature compatible with office365, google workspace or class link.
• Platform allows for a speech to text input and read aloud option.
• Platform has a robust data privacy policy and offers appropriate security standards
• Access controls—logical and physical restrictions on assets to prevent access by unauthorized personnel.
• Change management—a-controlled process for managing changes to it systems, and methods for preventing unauthorized changes.
• System operations—controls that can monitor ongoing operations, detect and resolve any deviations from organizational procedures and policies.
• Mitigating risk—methods and activities that allow the organization to identify risks, as well as respond and mitigate them, while addressing any subsequent business.
• Platform clearly defines its practices for data usage, storage, ownership and destruction.
• If data is stored, it must be stored exclusively on systems within the conterminous united states.
• The district may require the successfully awarded vendor to sign the school district of county’s data privacy agreement, prior to issuance of a purchase order. - Accessibility and compliance:
• The software platform must comply with federal accessibility standards (WCAG 2.2) and submit a voluntary product accessibility template (VPAT) to verify accessibility compliance.
• Compliance with federal accessibility standards (VPAT required) and data privacy regulations.
- Reporting, analytics, and insights:
• The software platform must offer robust reporting tools to track chat interactions, performance metrics, user satisfaction, and engagement analytics.
• Capability to store chat transcripts for future review and analysis that align to state and federal rules and regulations.
• Ability to track and measure the effectiveness of targeted text and email communications triggered by the chatbot based on user interactions.
• Capability to customize reports, export and include access to real time data.
- Contract Period/Term: 1 year
- Questions/Inquires Deadline: June 10, 2025