The vendor is required to provide an agency-wide public housing software application system that will enable management to run all aspects of public and affordable housing management effectively and efficiently.
- The new system must clearly demonstrate the system’s ability to conform to all requirements of project-based accounting, budgeting, and management in accordance with HUD requirements and generally accepted accounting principles (GAAP).
- Financial applications:
• General ledger
• Budgeting
• Financial reporting
• Accounts payable
• Accounts receivable
• Tenant accounting
• FSS escrow management
• Utilities billing system (consumption)
• Purchasing and requisitioning
• Fixed assets
• Inventory
• Capital fund management
• Grant management
• VMS reporting
• HUD’s two-year tool
• Financial statements – monthly or annually
• Cash management
- Ongoing technical support and software updates to maintain compliance with federal directives, and to provide for bug fixes and product enhancements.
• Realtime mobile (android, iOS, web) UPCS and HQS inspections
• Authority utilizes a third-party IT vendor to manage its internet, telephones, and computers.
• The installation of qualified vendors software will need to be coordinated with the IT vendor.
• Each proposal must include a full description of the software.
• Vendor’s standard maintenance and support agreements including annual costs to the authority for these services.
• These maintenance agreements must provide for periodic updates to the software for product enhancements, bug fixes, tax, and regulatory compliance, etc.
• Each proposal must fully document the vendor’s upgrade policy including any costs for upgrades outside the standard maintenance contract.
• For pricing purposes, vendors should assume a total of 20 end users but include costs per user for all users over 20.
• When describing telephone, web-based and onsite support, proposals must specific all conditions (availability times and escalation processes) for their use by both end-user and technical staff.
• Realtime mobile (android, iOS, web) maintenance work order management
• Realtime mobile (android, iOS, web) access to core property management features such as household lookup (tenant occupancy, rental, and note history), tenant certification, etc.
- Questions/Inquires Deadline: January 21, 2026
